Justine Lacorne
Lyon
Summary
Etudiante en Msc 1 Management et commerce à l'INSEEC (diplomée d'un bac+4 en 2025), je suis à la recherche d'une alternance au rythme de 3 semaines en entreprise / 1 semaine de cours.
Je suis une étudiante compétente, enthousiaste, dynanique et rigoureuse, disposant d'une vraie force de travail pour apprendre rapidement et ajouter de la valeur à n'importe quelle équipe. Je dispose d'une solide expérience professionnelle, avec des projets réussis faisant appel au leadership, à la communication et au travail en équipe.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hôtesse D'accueil - Polyvalente
IMPLID LEGAL
Lyon
01.2024 - 02.2024
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Accueil et prise de rendez-vous pour les avocats, notaires,huissiers et experts- comptables
- Gestion du courrier, gestion administrative, gestion des mails
- Recherches juridiques consécutives à la demande des clients en amont des demandes transmises aux collaborateurs
Conseillère En Vente
ZADIG ET VOLTAIRE
Lyon
02.2023 - 08.2023
- Assisted with the implementation of new inventory tracking systems.
- Processed returns promptly according to company policy guidelines.
- Worked collaboratively with other team members to complete tasks efficiently and accurately.
- Maintained cleanliness in the work area by sweeping, mopping, dusting.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted vendors with setting up booths, displays and signage at events.
Conseillère En Vente
SANDRO
Lyon
01.2023 - 01.2023
- Organized promotional activities for products sold through the company's network of vendors.
- Coordinated shipments and deliveries between vendors and customers.
- Assisted vendors with setting up booths, displays and signage at events.
- Performed inventory management tasks such as restocking shelves, tracking stock levels.
- Ensured compliance with all applicable laws and regulations related to vendor operations.
- Resolved customer inquiries in a timely manner.
Conseillère En Vente
HERMÈS
Lyon
11.2022 - 01.2023
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Processed purchase orders accurately and communicated changes or cancellations promptly to suppliers.
- Answered customer questions and guided to specific products requested.
- Led demonstrations of new products and features
- Contacted satisfied customers to offer additional services.
- Convinced clients to purchase products or services by following persuasive script.
- Collaborated with team to develop effective, winning sales strategies.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
Stagiaire Juridique
FRISCH AVOCAT
Lyon
09.2022 - 10.2022
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
- Accueil client / diverses tâches de petit assistanat
- Veille juridique / Rédaction de synthèses doctrinales et articles de newsletters / Participation aux consultations clients
- Rédaction d'assignations et autres courriers adressés auxclients
Employée
BABYCHOU
Lyon
06.2022 - 08.2022
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Tailoring activities based on the individual needs of each child under care.
- Helping older children with homework assignments as directed by parents.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Completing light housekeeping tasks such as tidying up toys and books.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Transporting children to school, sports activities, or other engagements when necessary.
Employée Polyvalente
SUPER U
Lyon
06.2021 - 08.2021
- Completed day-to-day duties accurately and efficiently.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Licence - Droit
Université Catholique De Lyon (UCLy)
Lyon, France07-2024
1ère Année Licence - DCG
IAE
Lyon, France07-2020
1ère Année - École De Commerce
ESCE Business School
Lyon, France07-2019
High School Diploma -
Lycée Saint Louis Saint Bruno
Lyon, France09-2018
Skills
- Microsoft Word
- Excellent Communication
- Team Management
- Verbal Communication
- Customer Service
- Organizational Skills
- Analytical and Critical Thinking
- Dependable and Responsible
- Teamwork and Collaboration
- Decision-Making
Affiliations
- Association Les Maraudes de l'UCLy, sept 2023 - juil 2024
- Association Le Grand Oral de l’UCLy, sept 2021 - sept 2022
- Associatin Humanity ESCE, sept 2018 - 2019
Certification
- certification TOEFL 67/120
- certification PIX
- certification allemand
Languages
French
First Language
English
Intermediate (B1)
B1
German
Elementary (A2)
A2
Spanish
Elementary (A2)
A2
References
References available upon request.
Timeline
Hôtesse D'accueil - Polyvalente
IMPLID LEGAL
01.2024 - 02.2024
Conseillère En Vente
ZADIG ET VOLTAIRE
02.2023 - 08.2023
Conseillère En Vente
SANDRO
01.2023 - 01.2023
Conseillère En Vente
HERMÈS
11.2022 - 01.2023
Stagiaire Juridique
FRISCH AVOCAT
09.2022 - 10.2022
Employée
BABYCHOU
06.2022 - 08.2022
Employée Polyvalente
SUPER U
06.2021 - 08.2021
Licence - Droit
Université Catholique De Lyon (UCLy)
1ère Année Licence - DCG
IAE
1ère Année - École De Commerce
ESCE Business School
High School Diploma -
Lycée Saint Louis Saint Bruno
Similar Profiles
Niharika MahendraNiharika Mahendra
Legal Associate at Ascent Legal, Advocate & Legal ConsultantLegal Associate at Ascent Legal, Advocate & Legal Consultant
Sayee Ramaswami MBA - Finance And SystemsSayee Ramaswami MBA - Finance And Systems
Senior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITED(Formerly Cobra Legal Solutions)Senior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITED(Formerly Cobra Legal Solutions)
Niharika MahendraNiharika Mahendra
Legal Associate Officer at Ascent Legal, Advocate & Legal ConsultantLegal Associate Officer at Ascent Legal, Advocate & Legal Consultant
AMINATA NDIAYEAMINATA NDIAYE
Premier vendeur at pomme de painPremier vendeur at pomme de pain
Maha DJEFFALMaha DJEFFAL
Magasinier at DECATHLON LOGISTIQUE FRANCEMagasinier at DECATHLON LOGISTIQUE FRANCE