Self-motivated professional with outstanding oral and written communication skills. Highly knowledgeable in computer software testing. Experience performing quality assurance testing and consultative services for customers.
• Performance test analysis for Canal+ STB and live streaming applications
• Performed root cause analysis of system bottlenecks to improve application
response times.
• Created detailed reports on application performance results.
• Configured systems to simulate production workloads in a test environment.
• Developed test plans, scripts and strategies for performance testing applications.
• Assisted developers with tuning system parameters for optimal throughput and
scalability.
• Maintained version control over all test data sets used in the process of
developing test cases.
• Analyzed system requirements to determine the scope of the performance tests.
• Monitored server resource utilization during the tests.
• Designed, executed, monitored and analyzed load and stress tests using inbuilt
simulators
• Worked closely with development teams to ensure compliance with established
coding standards.
• Tested functionality, performance and compliance of each product against design
specifications to maintain strong development standards and high customer
satisfaction.
• Coordinated efforts between different teams such as QA, Development and
Operations teams.
• Playing key role in delivering Nokia NetAct product to the desired customers in
the Performance Test Software areas
• Delivered results using strong understanding of project management
methodology , working closely with Dev and Validation teams for scheduled
deliveries
• Delegated tasks to each team member, regularly assessing workloads to
complete tasks on time and within project parameters.
• Trained and mentored team members on best and most effective ways to use
Scrum processes to improve efficiency and reduce production times.
• Worked with project owners and end users to prioritize feature development and
enhancements based on critical paths and business needs.
• Delivered products to customer locations on time.
• Provided excellent service and attention to customers when face-to-face or
through phone conversations.
• Identified needs of customers promptly and efficiently.
• Understanding the product requirements and the feature details that gets
delivered in the specific SW drops - Working towards smooth delivery of NetAct
Nokias SW across all the customers
• Analyzed application performance requirements, identified system bottlenecks
and created test scenarios.
• Worked with off-site teams to complete timely tests and facilitate smooth product
releases.
• Performed RCA/EDA on failed performance tests and provided corrective action
plans accordingly.
• Created and maintained database of common and known testing defects.
• Worked with Agile and Scrum methodologies to accomplish project milestones
and meet demanding timelines.
• Tracked key KPIs related to system availability, scalability and latency.
• Developed scripts to automate performance tests with different load levels and
monitored the results.
• Simulated software production environments to allow for enhanced testing.
• Monitored and facilitated bug resolutions to optimize software.
• Identified potential issues related to scalability, reliability, availability and
throughput of applications under test.
• Wrote and updated manual test cases for team use, maintaining optimal
organization for maximum productivity.
• Collaborated with product owners to define acceptance criteria for performance
tests and ensure they are met.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Supported end-users with network and device troubleshooting and diagnosis.
• Evaluated client telecommunications needs and recommended targeted
solutions.
• Documented hardware and software installation procedures.
• Worked overtime to respond to emergencies and fix unsafe conditions.
• Performed routine maintenance activities such as software upgrades, patching and hardware replacements.
• Provided technical support to end-users regarding various aspects of BSS FLM operatio
• Conducted regular reviews of system logs and generated reports accordingly.
• Investigated problems reported by users or customers and provided quick
resolutions when needed.
• Coordinated hardware and software installations.
• Identified and resolved network performance issues by analyzing system logs,
conducting troubleshooting tests, and making appropriate changes.
• Monitored and replenished telecommunications equipment inventory for
facilities and networks.
• Analyzed system performance, network capacity, and security and capacity.
• Extension of the newly coming POIs for the BSNL, VODAFONE, AIRTEL networks
• Effective maintenance and extension of the POIs , A- interfaces of MSC
• Configuration & Alarm Management activities
• Handling new projects of the team and implementing
Testing and Deployment
System Improvements
Kubernetes
API Testing , Virtualization
Performance Improvements
Testing and Debugging
Project Planning
Performance Optimization
Jira,Pronto,Redmine,Analytics
Performance Tuning
Troubleshooting
Technical Analysis
Requirements Analysis
Scrum Framework
User Acceptance Testing
• Operating Systems : Proficient in Linux and usability
• Deployment using Kubernetes and implementation of tests in K8S environments
• Global monitoring tools Zabbix , Grafana , Heap Analyzers , Load Runner ,
Virtualization
• Knowledge in API testing,PostMan3GPP , 2G , 3G technologies
• Knowledge in Shell scripting
• Awarded with site level quality for minimizing HW for the customer with
enhanced Performance Capabilities in Nokia R&D
• Site level Performer recognition for NetAct 20 release
• Site level recognition award for driving test scrum team for NetAct 19 delivery