Summary
Overview
Work History
Education
Skills
Position
Languages
Timeline
Generic

Moussa DAOUD AHMAD

Summary

I am a skilled professional experienced in managing passenger movements for efficient boarding in busy airport environments. My attention to detail, flexibility, and organizational skills enable me to maintain order and efficiency. I am dedicated to providing outstanding service and addressing passenger needs proactively for maximum satisfaction. Known for my exceptional communication skills, I am a reliable team player committed to contributing to a smooth and enjoyable travel experience. My expertise in queue direction and boarding card control makes me an asset to any team.

Overview

3
3
years of professional experience

Work History

Paris Charles de Gaulle Airport
Paris
03.2019 - 04.2022

Education

Complete course certificate France -

MOOC
03.2020

Diploma of reception -

Academy
France
01.2020

Baccalaureat -

TALIA
Sudan
04.2014

Skills

  • Airport passenger service agent ,Paris Charles de Gaulle Airport,
  • Friendly, Positive Attitude
  • Customer Service
  • I manage and ensure the permanent fluidification of passenger
  • Movements I ensure compliance with passenger management
  • Instructions: control of boarding cards, organization of barriers,
  • Reorientation,
  • Pre-Boarding Checking
  • Active Listening
  • Departures Management
  • Technological environment
  • Software Installation
  • Technical Support
  • IT Management
  • Word , Excel, PowerPoint, access and outlook
  • Writing , designing and counting
  • Software Installation
  • Technical Support
  • IT Management
  • Team Management
  • Computer Skills

Position

Airport passenger service agent

Languages

English
Advanced
C1
French
Upper Intermediate
B2
Arabic
Proficient
C2

Timeline

Paris Charles de Gaulle Airport
03.2019 - 04.2022

Complete course certificate France -

MOOC

Diploma of reception -

Academy

Baccalaureat -

TALIA
Moussa DAOUD AHMAD