Ghazi Rhili

• Designed and developed an AI-powered chatbot leveraging machine learning to analyze Slack conversations, learning from user questions and DevOps responses to build an intelligent knowledge base
• This chatbot provided automated responses, significantly reducing support workload and improving response efficiency for recurring queries
• Defined and implemented DevOps architectural strategies, enhancing automation, security, and scalability
• Designed a modular CI/CD framework using GitHub Actions, streamlining deployments across multiple projects
• Architected DNS automation with Traefik and external-dns, improving Route 53 record management
• Led Kubernetes upgrade projects (v1.22 → v1.30) and migration to Flux v2, enhancing GitOps workflows
• Spearheaded the cloud migration of Artifactory, achieving improved scalability and seamless integration
• Designed and implemented a Terraform module to provide Kubernetes-as-a-Service, enabling seamless deployment of entire Kubernetes clusters for the company's products
• This solution ensured complete data isolation, security, and compliance, allowing each product instance to be shipped as a dedicated cluster while maintaining operational consistency and scalability across environments
• Built a comprehensive monitoring solution (Prometheus, Grafana, Thanos) and secured secrets with Vault & Sealed Secrets
• Established and led the Factory Champions community and DevOps Dojo, fostering knowledge-sharing and best practices

• Architected a self-service Kubernetes management platform with a GUI, empowering developers with automated resource provisioning
• Built and packaged Kubernetes applications, optimizing deployment consistency and maintainability
• Led the migration of Jenkins pipelines to Azure DevOps, modernizing CI/CD workflows
• Upgraded deployment processes with Helm, improving release automation and standardization
• Refactored Ansible playbooks, integrating with Helm and Azure DevOps for streamlined infrastructure automation

• Developed an internal process orchestrator in Python to automate microservices deployments
• Designed and maintained Jenkins pipelines and Bitbucket repositories, ensuring smooth CI/CD operations
• Created an in-house Pipeline-as-Code framework, enabling efficient VM provisioning and application deployments
• Managed and optimized AWS, Kubernetes, and OpenShift environments
• Led knowledge transfer (KT) sessions and provided hands-on training for teams

• Designed and implemented cloud infrastructure with Terraform, AWS, and Kubernetes
• Automated logging and monitoring using Grafana, New Relic, and Sumo Logic APIs
• Developed automation scripts in Python and Ansible to streamline operational workflows

• Developed an automated VM provisioning tool, improving infrastructure agility
• Deployed Zabbix monitoring solutions, ensuring real-time system observability
• Designed and optimized VDI infrastructure (VMware, Citrix, HP 3PAR)
• Implemented robust backup solutions (Veeam, Backup Exec) for disaster recovery

• Configure and manage virtual data centers.

• Install, configure, update, and administer VMware ESXi.

• Install, configure, upgrade, and administer Active Directory.

• Monitor ESXi, VM, and Storage (using open-source software).

• Install and configure the backup solution (Backup Exec).

• Patching Servers and ESXi

• Maintain and troubleshoot storage.

• Virtualization of the physical infrastructure.

• Install WSUS and configure the correspondent GPO for Clients and Hyper-V (Cluster- Aware Update)

• Upgrade the Infrastructure, Virtual environment Highly Available using VMware Vsphere