EDISON UWUMUKIZA
Data Center Operations Technician
Arpajon
Summary
Detail-oriented IT professional with extensive experience as a data center technician, transitioning into a career as a cybersecurity analyst. Expanded knowledge through the pursuit of CompTIA Security+, acquiring skills in threat detection, vulnerability assessment, and proactive security measures. Committed to continuous learning and leveraging technical expertise to protect and secure organizational digital assets.
Overview
10
10
years of professional experience
28
28
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
ANZ Australia Cyber Security Management Job Simula
Forage
03.2025 - 03.2025
- Completed a simulation focused on identifying cybersecurity threats at ANZ.
- Investigated e-mails to report suspicious items.
- Analyzed a Packet Capture file using an open source tool to identify and investigate any potential threats.
Mastercard Cybersecurity Virtual Experience
Forage
02.2025 - 03.2025
- Completed a job simulation where I served as an analyst on MasterCard's Security Awareness Team
- Helped identify and report security threats such as phishing
- Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
Data Center Operations Technician
Martin Informatique
10.2020 - Current
- Managed several successful network device patching in collaboration with L2/L3
- Monitor incident ticket queue and act accordingly
- Identified and reported problem devices and replaced defective parts.
- Worked collaboratively with vendors to resolve hardware or software issues expeditiously while minimizing disruptions to ongoing operations within the facility.
- Responded promptly to emergency situations, minimizing potential impacts on business continuity and customer satisfaction.
- Managed several successful hardware installations and decommissions, ensuring that projects were completed on time and within budgetary constraints.
IT Helpdesk
Comearth
04.2020 - 05.2020
- Assistance and technical support for users
- Take user calls and process requests received by e-mail
- Resolve service user requests within target timeframes
IT Support Technician
Freelance
01.2015 - 01.2018
- Provide hardware and software support for end users
- Provide technical support for applications and personal computers to end users
- Computer hardware/Software Maintenance
- Site survey to determine best actions to take before installation
- Set up equipment to test and verify functionality and performance
- LAN data cabling
Education
M1 -Masters - IT Project Management
IRIS
France 04.2001 - 01.2019
Bachelor of Computer Science - Computer Science (Hons)
Kampala International University
Uganda 04.2001 - 01.2012
Skills
-Incident Response & Analysis
undefinedCertification
Introduction to Cyber security -Cisco Network Academy
Additional Information
Regularly attend industry-specific webinars and virtual conferences to stay updated with the latest trends and advancements in cybersecurity.
Notable webinars attended include:
- Optimizing Identity Access Management -by Cisco Duo
- Ransomware Deep Dive(To pay or Not to pay) -by (ISC)²
- Security Industry -by ISC2
- Defending Against Nation-State Actors -by (ISC)²
Timeline
ANZ Australia Cyber Security Management Job Simula
Forage
03.2025 - 03.2025
OSINT -MOT (My OSINT Training)
03-2025
Mastercard Cybersecurity Virtual Experience
Forage
02.2025 - 03.2025
CompTIA cyber security+ -Udemy,Professor Messer
01-2025
Introduction to Cyber security -Cisco Network Academy
05-2024
Data Center Operations Technician
Martin Informatique
10.2020 - Current
IT Helpdesk
Comearth
04.2020 - 05.2020
IT Support Technician
Freelance
01.2015 - 01.2018
M1 -Masters - IT Project Management
IRIS
04.2001 - 01.2019
Bachelor of Computer Science - Computer Science (Hons)
Kampala International University
04.2001 - 01.2012
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