Dipkumar Patel
Paris
Summary
Bringing strong foundation in customer service and team leadership, I excel in fostering positive workplace environments and motivating staff to achieve their best. My communication skills and problem-solving abilities ensure smooth operations and satisfied customers. Eager to apply hands-on approach to drive sales and enhance customer experiences.
Overview
13
13
years of professional experience
Work History
EMPLOYE POLYVELENT DE RESTAURATION
Macdonald
12.2022 - 02.2026
- Took customer orders, answered questions about menu items, and suggested limited-time specials and meal deals.
- Handled ingredients and prepared menu items according to customer special requests and specifications.
- Managed complaints with calm, clear communication and problem-solving.
QC Officer
LINCOLN PHARMACEUTICAL LIMITED
Gandhinagar, Gujarat
10.2018 - 03.2021
- Spearheaded Raw Material analysis in compliance with SOPs, leveraging UV Spectrophotometry, FTIR, and Karl Fischer titration for accurate results.
- Demonstrated proficiency in handling high-end lab equipment like Auto Titrators, Polarimeters, and Melting Point apparatus to maintain stringent quality standards.
QC officer
INTAS PHARMACEUTICAL PRIVATE LIMITED
Ahmedabad, Gujarat
06.2017 - 10.2018
- Analyze the sample packaging material as per SOP, Knowledge of artwork, Master file and Shade card.
- Analyzed packaging as per SOP.
- Expert in artwork & master files.
QC Analyst
OTSUKA PHARMACEUTICAL INDIA PRIVATE LIMITED
Ahmedabad, Gujarat
10.2016 - 05.2017
- Performed rigorous analysis of raw materials following MOA, STP, and SOP protocols, ensuring precise data integrity and compliance.
- Maintained guideline compliance.
HPLC Assistant
INFORMED TECH AND MARKETING
Ahmedabad, Gujarat
06.2013 - 03.2015
- Proficient in High-Performance Liquid Chromatography (HPLC) for blood sample analysis.
- Knowledgeable in Pathology to support diagnostic investigations.
Education
Master of Science - GLOBAL BUSINESS MANAGEMENT
ICN BUSINESS SCHOOL
Paris, France2025
MBA in Entrepreneurship Management -
PGBS SCHOOL
Paris, France01.2023
Bachelor of Chemistry -
SHETH R.A BHAVANCE COLLEGE
Ahmedabad, India01.2013
Skills
- Customer service
- DATA ANALYSIS
- Goods Receiving and Dispatch
- Teamwork and Collaboration
- Time Management
- Problem Solving
- LIMS
- SAP
- MS OFFICE AND MS EXCEL
Languages
ENGLISH
GUJARATI
FRENCH
Websites, Portfolios and Profiles
www.linkedin.com/in/dipkumar-patel-654360255
Timeline
EMPLOYE POLYVELENT DE RESTAURATION
Macdonald
12.2022 - 02.2026
QC Officer
LINCOLN PHARMACEUTICAL LIMITED
10.2018 - 03.2021
QC officer
INTAS PHARMACEUTICAL PRIVATE LIMITED
06.2017 - 10.2018
QC Analyst
OTSUKA PHARMACEUTICAL INDIA PRIVATE LIMITED
10.2016 - 05.2017
HPLC Assistant
INFORMED TECH AND MARKETING
06.2013 - 03.2015
Master of Science - GLOBAL BUSINESS MANAGEMENT
ICN BUSINESS SCHOOL
MBA in Entrepreneurship Management -
PGBS SCHOOL
Bachelor of Chemistry -
SHETH R.A BHAVANCE COLLEGE