Passionate about technology, I am an ERP (Enterprise Resource Planning) consultant. I have significant professional experience in an Agile environment and am capable of overseeing multiple projects simultaneously, using a variety of software tools to successfully complete my assignments.
Overview
9
9
years of professional experience
Work History
PRODUCT OWNER/QA Analyst
SMILE
Montpellier
04.2024 - 09.2024
Participate in workshops for requirements gathering and codesign with the client and the project team lead / engagement manager
Draft functional specifications, user stories, and build the product backlog
Prioritize backlog items, define sprint content with the team, and manage the backlog (evolution, bug fixes, etc.)
Support the testing team in drafting test plans and participate in test execution and communicate results
Act as the functional lead for the solution during meetings, applying best practices from Agile or Waterfall methodologies depending on the project (daily stand-ups, retrospectives, etc.)
Québec, Canada
02.2022 - 11.2023
Company Overview: (Remote)
Coordinate projects in collaboration with the project manager
Conduct functional analyses of business processes and specific client needs to tailor the ERP solution
Lead workshops and working sessions with users
Configuration of the finance module of Business Central, ensuring alignment with project requirements
Train users and provide post-go-live support
(Remote)
Accra, Ghana
04.2021 - 09.2021
Company Overview: (Remote)
Draft functional specifications for the successful implementation of Microsoft Dynamics 365 Business Central
ERP configuration based on the client's specific needs (modules: finance, purchasing, sales, and production)
(Remote)
Accra, Ghana
10.2016 - 10.2019
Managed user access: configured and optimized user profiles in Microsoft Dynamics NAV
Provided functional support and ERP user training to maximize adoption and efficiency
Analyzed and tested ERP functionalities, ensuring compliance with requirements and updates
Training of ERP users within the group of companies
Supervised Helpdesk activities and updated internal procedures for improved performance
Accra, Ghana
07.2015 - 09.2016
Gathered and defined business requirements
Drafted functional specifications for the ERP
Configured the ERP based on client needs
Trained users
Provided post-production support
Education
IAE Savoie Mont Blanc
Annecy, France
01.2024
AIP Language Instute
Valencia, Spain
01.2020
Bachelor of Business Administration - Accounting
Ghana Technology University College (GTUC)
Accra, Ghana
01.2015
Skills
CUSTOMER SERVICE
AGILE
CONFLICT MANAGEMENT
LEADERSHIP
PROJECT MANAGEMENT
TEAM ORIENTED
ADAPTATION
ORGANISATIONAL SKILLS
Volunteer Experience
Pain Quotidien, Volunteer
Vipers, Volunteer
Extracurricular Activities
ERP Next implementation Manage the league table
Hobbies and Interests
Traditional African Cooking
Travel
Cinema
Music
Languages
French
English
Degrees
Master's Degree in Information Systems, Unknown
Bachelor of Business Administration (BBA) in Accounting, Unknown
Timeline
PRODUCT OWNER/QA Analyst
SMILE
04.2024 - 09.2024
Québec, Canada
02.2022 - 11.2023
Accra, Ghana
04.2021 - 09.2021
Accra, Ghana
10.2016 - 10.2019
Accra, Ghana
07.2015 - 09.2016
IAE Savoie Mont Blanc
AIP Language Instute
Bachelor of Business Administration - Accounting
Ghana Technology University College (GTUC)
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