Zainab Said
ARGENTEUIL
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
CUSTOMER SERVICE REPRESNTATIVE
LEFEBVRE DALLOZ
DEFENSE, FRANCE
2022.11 - 2025.03
- Contributed towards achieving store targets whilst ensuring adherence to service standards.
- Streamlined processes through efficient record keeping.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Assisted customers in making informed decisions by providing detailed product information.
RECRUITMENT CONSULTANT
I-INTERIM
PARIS, FRANCE
2021.04 - 2021.12
- Coordinated interview schedules between candidates and clients, ensuring seamless communication.
- Attended regular meetings with team leads to discuss progress against targets and devise strategies for improvement if needed.
- Formulated effective job descriptions for various roles across industries.
- Upheld strict confidentiality of all client and candidate information as per data protection guidelines.
SALES ADVISOR
MGEN
BOULOGNE BILLANCOURT, FRANCE
2016.04 - 2018.01
- Participated in team meetings contributing valuable ideas for sales improvement.
- Established rapport with potential buyers to foster repeat business.
- Assisted in stock taking for accurate inventory management.
- Monitored and refreshed displays to attract customers.
SALES ADVISOR
SANTIANE
PARIS, FRANCE
2014.05 - 2016.03
- Achieved store targets while upholding service standards.
- Streamlined processes through efficient record keeping.
- Performed administrative tasks to facilitate smooth store operations.
- Provided detailed product information to assist customers in informed decision-making.
Education
Master of Business Administration -
MASTER OF BUSNESS ADMINISTRATION
BORDEAUX 2009.09 - 2012.09
Skills
- Customer profiling
- Product knowledge acquisition
- Candidate assessment testing
- Communication and marketing skills
Timeline
CUSTOMER SERVICE REPRESNTATIVE
LEFEBVRE DALLOZ
2022.11 - 2025.03
RECRUITMENT CONSULTANT
I-INTERIM
2021.04 - 2021.12
SALES ADVISOR
MGEN
2016.04 - 2018.01
SALES ADVISOR
SANTIANE
2014.05 - 2016.03
Master of Business Administration -
MASTER OF BUSNESS ADMINISTRATION
2009.09 - 2012.09