Yusuf JALLOH
Workplace Engineer
Paris
Summary
Experienced professional in Microsoft 365 tools and Microsoft infrastructure management, specializing in the deployment and optimization of advanced security solutions. Strong expertise in Microsoft Intune, Autopilot, Defender for Endpoint, Azure AD, and BitLocker. Proven ability to deliver Level 3 support, automate provisioning, and improve the overall workplace environment
Outgoing Lead Consultant with ten years of experience introducing partners to strategies effective beyond all expectation. Leads consulting team through development and implementation of all aspects of Endpoint management tools and client solutions. Helping businesses blossom to highest potential.
Overview
11
11
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Lead Consultant Systems Engineering ( Expert SCCM)
DEVOTEAM Technologie Consulting (Currently as Consultant at Safran)
04.2022 - Current
- Continuous improvement and security of Microsoft infrastructures (SCCM, Intune, Defender for Endpoint)
- Troubleshoot provisioning failures and optimize setup using scripts and automationIntune, Autopilot, Azure Information Protection, MFA, Conditional Access, Tenant Restriction etc.
- Windows 10/11 & all the security suite
- Managed hybrid AD and Azure AD joined environments, including Autopilot configurations
- Automation of administrative tasks using PowerShell to reduce incidents and optimize endpoint Management
- Configure initial settings, define security rules, and integrate Exchange Online with other Microsoft 365 services
- Create, modify and delete user accounts. Manage file and folder access permissions, including configuring authorization levels.
- Handle application deployment, policy conflict resolution, and performance issues
- Handled security hardening of endpoints through Endpoint Protection policies, Microsoft Defender baselines, and BitLocker enforcement
- Use Endpoint Analytics and Microsoft Defender to improve end-user experience and device security
- Worked directly with vendors (Apple, Dell, HP) to escalate and resolve endpoint hardware problems
- Investigated and resolved non-compliance, login latency, and Intune sync issues
- Prepared project lifecycle documentation and project management plans.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
Expert Ingénieur MECM
L'ORÉAL IT
04.2022 - 12.2023
- Led enterprise-wide deployment of Intune and SCCM hybrid configuration (co-management)
- Administered Microsoft Endpoint Manager (Intune + SCCM) for 5,000+ devices
- Deployed and monitored compliance policies for mobile devices (iOS/Android) and Windows endpoints
- Built custom PowerShell scripts to automate repetitive endpoint tasks and system checks
- Enforced BitLocker encryption, Defender ATP onboarding, and Windows Hello for Business configuration
- Audited device posture, user access logs, and implemented secure baseline configurations
- On several subjects, I've had to talk to Microsoft support to analyze and solve problems.
- Implemented security patching cycles via SCCM and Intune, and monitored rollout health
- Azure AD administration and implementation of Conditional Access policies
MECM Expert Engineer
GEODIS
03.2021 - 03.2022
- Defined GPO strategies for legacy systems and migrated those to cloud-based policies
- Configure member roles and permissions within Teams, defining who can create teams, add members, etc.
- Managed endpoint security lifecycle (OS hardening, updates, antivirus, and encryption policies)
- Delivered Level 3 technical support for compliance issues, including GPO enforcement and BitLocker deployment
- Apply security updates and patches provided by Microsoft to ensure stability and security in the cloud.
- Conducted vulnerability assessments and remediation across workstation environments
- Configure and manage file versions, and understand how to restore previous versions if necessary
System Engineer
NSC GLOBAL
02.2020 - 02.2021
- Troubleshooting and implementation of security solutionsMigration de comptes vers un autre domaine d’Active directory
- Provide technical support to end-users, resolve Exchange Online-related issues, and collaborate with Microsoft technical support when necessary
- Define sharing strategies to control access to files and folders, both internally and externally
- Use security features such as information protection, encryption and threat detection to enhance data security.
- Understand how OneDrive for Business integrates with other Microsoft 365 services such as SharePoint Online, Microsoft Teams, and Exchange Online
- Provide training to end-users to help them understand OneDrive for Business features and use the platform effectively.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Completed software updates and assessed security patches for optimized computer use.
System & Security Administrator
DELETEC
01.2018 - 12.2019
- Windows Server systems administration and workstation security policy Management
- Automation of administrative tasks using PowerShell to reduce incidents and optimize endpoint management
- Level 3 technical support and incident resolution related to endpoint security and compliance policies
System Administrator
ALSTOM
06.2014 - 09.2017
- Applied best practices for endpoint imaging, patching, and user access control
- Migrated user accounts and endpoints across domains securely
- Implemented and maintained GPOs for endpoint control, privilege restriction, and desktop lockdown
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Increased efficiency in the workplace by ensuring seamless integration of new applications into existing systems.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Education
Bachelor of Science - Computer Methods Applied to Business Management
University of Paris Nanterre
04.2001 -
Skills
Core Skills
Installation and Configuration
Administration SharePoint Online, Teams, Exchange Online
Application management and Add-ins
Level 3 technical incident resolution
Report writing
Installation and production procedures expertise
Project Management
Languages: English - Bilingual, French - Native
Systems Management: SCCM, Intune, Active Directory, Azure AD
System Security: Access management, GPO, DNS, DHCP
Virtualization: Hyper-V, VMware ESXi
Collaboration Tools: Microsoft 365, Teams, SharePoint Online
Scripting & Automation: PowerShell, Visual Basic
Service Management: ServiceNow, System Center Service Manager
Backup & Restore: Backup Exec
Team leadership & development
Processes and procedures
Configuration management
Project analysis
Cloud computing
Troubleshooting
MS office
Problem-solving
Analytical thinking
Best practices implementation
Team collaboration
Project processes
Server management
Certification
AZ900 Azure Fundamentals
Timeline
Lead Consultant Systems Engineering ( Expert SCCM)
DEVOTEAM Technologie Consulting (Currently as Consultant at Safran)
04.2022 - Current
Expert Ingénieur MECM
L'ORÉAL IT
04.2022 - 12.2023
MECM Expert Engineer
GEODIS
03.2021 - 03.2022
System Engineer
NSC GLOBAL
02.2020 - 02.2021
System & Security Administrator
DELETEC
01.2018 - 12.2019
System Administrator
ALSTOM
06.2014 - 09.2017
Bachelor of Science - Computer Methods Applied to Business Management
University of Paris Nanterre
04.2001 -