Summary
Work History
Education
Skills
Languages
Timeline
Generic
Yukiko Murakami

Yukiko Murakami

Sliema

Summary

Friendly Waitress Assistant with knack for providing exceptional customer service and creating welcoming atmosphere. Skilled in handling busy shifts, coordinating with kitchen staff, and ensuring timely delivery of orders. Recognised for improving table turnover rates and enhancing guest satisfaction through attentive service and positive demeanour.

Experienced in hospitality sector, with focus on providing top-notch customer service in fast-paced environments. Skilled in communicating with customers, managing orders and ensuring smooth operations for maximum customer satisfaction. Possess strong multitasking skills and fast learning abilities, capable of quickly adapting to new menus and restaurant procedures.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Reliable and hardworking individual with knack for providing excellent customer service and maintaining clean and organised work environment. Possesses strong communication skills and ability to work well under pressure. Eager to contribute to positive dining experience and support team in waitress role.

Work History

Travel coordinator

Mitotre co ltd
Sliema
06.2024 - 03.2025
  • Arranged hotel accommodations, cars or drivers and all related documentation.
  • Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.

Waitress assistant

Kyoto Japanese bakery
Sliema
06.2024 - 10.2024
  • Enhanced customer service by promptly taking orders and delivering food.

  • Alleviated workload of wait staff through diligent assistance.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Assisted in food preparation, ensuring prompt service during busy times.
  • Collaborated with team to provide efficient service during peak hours.
  • Streamlined order placements with clear communication to kitchen staff.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Ensured customer satisfaction by addressing queries and complaints promptly.
  • Worked closely with kitchen staff members to understand dietary needs of specific clients.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Greeted and escorted guests to tables.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Verified completed orders and served guests at tables.
  • Accurately took orders, making menu recommendations as appropriate.
  • Advised on food and drink choices based on customer preferences.
  • Kept tables clear of used crockery, glassware and cutlery.

Education

Master of Nursing - undefined

Tokyo Healthcare University Graduate School
Meguro-ku, Tokyo
04.2016 - 3 2018

Diploma - undefined

Saitama Medical Welfare Association Nursing College
Moroyama town, Saitama
04.1999 - 3 2002

Skills

  • Teamwork
  • Time Management
  • Leadership
  • Clinical skills
undefined

Languages

English
Intermediate (B1)
A1

Timeline

Travel coordinator

Mitotre co ltd
06.2024 - 03.2025

Waitress assistant

Kyoto Japanese bakery
06.2024 - 10.2024

Master of Nursing - undefined

Tokyo Healthcare University Graduate School
04.2016 - 3 2018

Diploma - undefined

Saitama Medical Welfare Association Nursing College
04.1999 - 3 2002
Yukiko Murakami