Bonjour, je m'appelle
Youssef LAHFID
Temara
Profil professionnel
Experienced Automotive Network & Sales Manager with a strong background in dealer network development, commercial performance management, and brand representation. Proven ability to drive sales growth, structure network expansion, and ensure alignment with brand standards. Results-oriented with strong leadership and negotiation skills.
Vue d'ensemble
2027
years of professional experience
6020
years of post-secondary education
Expérience
Global Sian Motors
Network Manager – Changan & Deepal
2025.09 - Current (9 education.months_Label)
Aperçu du poste
- Lead the development and performance of Changan & Deepal dealer network in Morocco
- Define and implement network strategy aligned with brand objectives
- Monitor KPIs (sales, conversion rate, NPS, dealer performance)
- Support dealer expansion and new openings across strategic cities
- Ensure compliance with brand standards and operational excellence
- Coordinate cross-functional teams (sales, marketing, logistics, finance)
Global Sian MotorsCasablanca
Site Manager – Casablanca (Changan & Deepal)
2024.12 - 2025.08 (8 education.months_Label)
Aperçu du poste
- Managed full operations of Casablanca showroom (sales, customer experience, team management)
- Led sales team to achieve volume and revenue targets
- Ensured high-quality customer journey and service standards
- Implemented commercial action plans and lead management processes
- Coordinated vehicle deliveries and stock management
Global Engines
Network Manager – Hyundai
2021.04 - 2024.11 (3 education.years_Label & 7 education.months_Label)
Aperçu du poste
- Managed Hyundai dealer network performance across multiple cities
- Supported dealers in achieving quantitative and qualitative objectives
- Implemented commercial strategies and monitored KPIs
- Trained and coached sales teams (F2V)
- Strengthened dealer engagement and network consistency
SopriamRabat
Sales Advisor – Peugeot
2015.04 - 2021.04 (6 education.years_Label)
Aperçu du poste
- Advised customers and prospects on vehicle selection
- Achieved sales targets (volume, revenue, margin, market share)
- Developed and retained customer portfolio
- Ensured compliance with brand standards and processes
Global Engines
Sales Manager – Network (Hyundai)
2009.06 - 2021.04 (11 education.years_Label & 10 education.months_Label)
Aperçu du poste
- Managed dealer relationships and ensured alignment with brand strategy
- Monitored sales performance and supported business development
- Assisted dealers in improving sales processes and customer experience
WebhelpRabat
Customer Service Advisor
2008.02 - 2009.06 (1 education.year_Label & 4 education.months_Label)
Aperçu du poste
- Technical support for ADSL customers (Numéricable project)
- Sales and customer assistance
Maroc Telecom
Customer Advisor (B2C & B2B)
Aperçu du poste
- Provided technical and commercial support to customers
- Sold ADSL solutions for individual and professional clients
- Worked within an authorized reseller network
Formation
Faculty of SciencesRabat
Bachelor’s Degree from Mathematics & Computer Science
General University Studies Diploma (DEUG) from Mathematics & Computer Science
Ibn Sina High SchoolRabat
Baccalaureate from Mathematics
Compétences
- Sales Management & Negotiation
- Dealer Network Development
- KPI Monitoring & Performance Management
- Strategic Planning
- Team Leadership
- Customer Experience Optimization
- IT Skills
- Microsoft Office (Word, Excel, PowerPoint, Access)
- CRM & Sales Tools
Language
Arabic
French
English
Personnalisé
Sales & Negotiation Training, SOPRIAM Group, 2018-01-01, Commercial techniques, negotiation, and sales management tools
Chronologie
Network Manager – Changan & Deepal
Global Sian Motors
2025.09 - Current (9 education.months_Label)
Site Manager – Casablanca (Changan & Deepal)
Global Sian Motors
2024.12 - 2025.08 (8 education.months_Label)
Network Manager – Hyundai
Global Engines
2021.04 - 2024.11 (3 education.years_Label & 7 education.months_Label)
Sales Advisor – Peugeot
Sopriam
2015.04 - 2021.04 (6 education.years_Label)
Sales Manager – Network (Hyundai)
Global Engines
2009.06 - 2021.04 (11 education.years_Label & 10 education.months_Label)
Customer Service Advisor
Webhelp
2008.02 - 2009.06 (1 education.year_Label & 4 education.months_Label)
Customer Advisor (B2C & B2B)
Maroc Telecom
Faculty of Sciences
Bachelor’s Degree from Mathematics & Computer Science
2008.01
General University Studies Diploma (DEUG) from Mathematics & Computer Science
2007.01
Ibn Sina High School
Baccalaureate from Mathematics
2004.01