Youssef ABDOUN

• Managed strategic industrial accounts and developed distributor network to enhance market presence
• Developed B2B industrial sales strategy in agro-industrial markets, driving customer engagement
• International contract negotiation, pricing strategy and commercial terms
• Full export cycle management (Incoterms, logistics, compliance)
• Cross-functional coordination (supply chain, finance, technical, regulatory, legal)
• CRM pipeline management and reporting
• Highlighted key sales achievements that contributed to overall business growth

Strategic product portfolio expansion across the GCC

• +30% revenue growth opportunity in Saudi Arabia (~$4M+ potential annual business)
• GCC business development (Saudi Arabia, UAE, Qatar, Oman, Kuwait)

Rotational program across Sales, Marketing and Customer Operations in industrial engine and off-highway equipment markets :

Business Development – Off-Highway

• Market analysis (agriculture, construction, industrial machinery)
• Strategic use of internal, external, and historical market data to identify, segment, and prioritize future Off-Highway business opportunities across Europe
• Identification of OEM opportunities and new business segments
• Exposure to energy transition and alternative power solutions

Key achievements:

• Identified and supported multi-million-dollars OEM project opportunities across off-highway and industrial markets including material handling, forestry, cranes, construction equipment, and heavy-duty engine applications.

Account Specialist – OEM Key Account (Volvo Trucks)

• OEM key account management (industrial engine supply program, $18M+ commercial portfolio)
• Management of complex B2B industrial sales cycles
• Cross-functional coordination (engineering, supply chain, finance, quality, legal)
• Product lifecycle management (phase-in / phase-out, PPAP, EDI)
• Contract negotiation support and pricing adjustments
• KPI monitoring (warranty, payment, service level performance)

• Logistics coordination: transport flows, delivery timelines, and product availability.
• Analyzed inventory and optimized stock levels for improved inventory control.
• Contributed to demand forecasting and planning to align supply with market needs.
• Monitoring and analysis of logistics KPIs (service level, availability, lead times).
• Backorder management and supply chain disruption tracking.
• Supported supply chain teams in initiatives to enhance operational performance.

• Executed demand planning and forecasting within supply chain, enhancing accuracy of inventory levels and customer satisfaction.
• Managed OEM portfolio for industrial customers (Scania, DAF, Liebherr, Volvo & Deutz), ensuring alignment with customer needs and strategic goals.
• Facilitated customer-supplier interface in production, logistics, and planning, streamlining communication and improving coordination.
• Claims management, disputes and product lifecycle coordination