Yazid Mehdaoui
Brie Comte Robert
Summary
Forward-thinking Operations Specialist bringing a decade of expertise in Datacenter area.
Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
18
18
years of professional experience
Work History
Supply Operation Supervisor
IBM
09.2021 - Current
- Oversee Day-to-Day Operations with Site Manager
- Responsible for all Inventory related tickets for their respective sites end to end
- Conducted regular reviews of operations and identified areas for improvement
- Ensure that the Cycle Counts and reports from the Audit Tool are reported up to the Site Manager with any variances in coordination with Asset Manager and Site Manager
- Monitor and track open POs
- Creating pre-configurations templates
- Following up the projects with Monday, JIRA
- Work with our RMA department to process faulty assets and their replacements, and update our database accordingly
- Work with our HWO ADMIN team to correct any found issues and maintain/improve database accuracy
- Work with our Liquidations department to process scrap and older assets of value
- Work with our Logistics department to process scrap and older assets of value
- Work with our GTC department to process out of border shipping
- Work with our Procurement department to request quotes and guidance regarding POs and/or PR from Ariba
- Being part of Go Live Datacenter (MAD)
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Being part of Decommissioning POP site (PAR02).
- Collected, arranged, and input information into database system.
Shift Lead
SoftLayer, an IBM Company
01.2020 - 08.2021
- Being part of Go Live Datacenter (PAR04/05/06)
- Receiving and installing Routers in our internal dedicated network row
- Building, Racking Genesis V2 devices such as Routers, switches, and servers
- Building, Racking and setting a production environment for 25G servers
- Building and Racking switches for Virtual Private Cloud environment
- Routing fiber optic cables from switches to routers
- Training new SBTs on IMS, Transactions, BDS, Tickets and the procedures in the Sites
- Coordinating with asset team for the ongoing projects
- Following internal procedures
- Created and Documented PAR05 Water Leak Incident and coordinated with the global team
- Providing monthly site performance review
- Coordinating with Facility team for regular maintenances
- Created online EOS report
- Awarded as our internal CSAT Recognition Program.
Interim Shift Lead
SoftLayer, an IBM Company
01.2018 - 08.2018
- Being part of Go Live Datacenter in Frankfurt (FRA05)
- Assisting FRA05 on routing fiber optic cables from switches to routers
- Reviewing tickets to ensure Customer Satisfaction has been met
- Training new SBTs on IMS, Transactions, BDS, Tickets and the procedures in the Site
- Ensuring the server room is equipped for new orders
- Ensuring our storage rooms is not lacking any components
- Coordinating with Facility for Power Strips replacements and other maintenances in server room.
Server Build Technician
SoftLayer, an IBM Company
04.2015 - 01.2018
- Performing regular Walkthrough to ensure Datacenter is secure and everything is secure and organized
- Testing failed components and RMA when necessary
- Building hardware specific devices for customer’s orders
- Troubleshooting transactions for provisions or OS reloads
- Provide Customer service using verbal and written communications
- Configured RAID Arrays as per customer’s demand
- Remotely logging to a server using RDP, KVM and SSH
- Running Linux commands as proof for the customer (Ping, Drive configuration and states)
- Investigating/Troubleshooting issues we may encounter with the servers and, or components.
Host
Mahola
10.2013 - 10.2014
- Greeted customers warmly and provided friendly and warm presence throughout departure experience.
- Management of passengers flows at security level
- Maintaining the work environment clear and secure.
Internship
The Adventure Island
06.2013 - 09.2013
- Coordinated the activities
- Promoted the company in the near hotel of the region (Mayo)
- Setting up and supervising activities for the customers
- Arranging the equipment and fixing when needed
- Following strictly the activities and making sure the place is secure and organized.
Internship
License TIAM
07.2012
- Experience in export and import operations, identifying suppliers and agreements with optimal export performance (North Africa mostly), Created quotation for the export, Managed Incoterm for the deliveries, Coordinated with suppliers, negotiating the Incoterms, Provided care and solutions to customers in France and abroad, sending quotes and closing agreements.
Student Employee
Sushi Wasabi
01.2010 - 01.2013
- Taking orders from the customers, Food delivery, Helped the manager creating the Statuses in opening a new restaurant.
Student Employee
Kazarta Pizza
01.2007 - 01.2010
- Taking orders from the customers, Food delivery.
Education
Master’s Degree in Foreign Languages and International Business -
University of Paris Est Creteil
06.2013
Bachelor of STG Communication and Human resources - undefined
Langevin Wallon HighSchool
06.2008
Skills
- Microsoft Office
- Cognos
- Ariba
- IMS/Confluence/Jira/ServiceNow/GitHub
- High performance of investigating when encountering a new error
- Experience with supervising teams and Training new employees
- Pursuing Linux, CCENT- CCNA courses and Python
- Obtained certificate in IBM Cloud Essentials
Languages
French
English
Spanish
Courses
- CCENT: OSI Model
- Ports, Protocols, & OSI Model
- IP Addressing
- Concept and Characteristics of Networking
- CompTIA Security+: Social Engineering Techniques & Attack Types
- Moving to the Cloud
- Introduction to Server Architecture
- Introduction to Import Regulation and Supply Chain
- Cybersecurity Education
Personality
- Passionate to technology
- Project management skills
- Good communication and patient
- Enthusiastic and Optimistic
- Agile
- Hunger for Learning
Hobbies and Interests
- Reading
- New Technologies
- Team Sports
- Travel
Timeline
Supply Operation Supervisor
IBM
09.2021 - Current
Shift Lead
SoftLayer, an IBM Company
01.2020 - 08.2021
Interim Shift Lead
SoftLayer, an IBM Company
01.2018 - 08.2018
Server Build Technician
SoftLayer, an IBM Company
04.2015 - 01.2018
Host
Mahola
10.2013 - 10.2014
Internship
The Adventure Island
06.2013 - 09.2013
Internship
License TIAM
07.2012
Student Employee
Sushi Wasabi
01.2010 - 01.2013
Student Employee
Kazarta Pizza
01.2007 - 01.2010
Bachelor of STG Communication and Human resources - undefined
Langevin Wallon HighSchool
Master’s Degree in Foreign Languages and International Business -
University of Paris Est Creteil
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