Yasmin Maldonado
Manassas
Summary
With 4.5 years of expertise as an Administrative Assistant, I bring a deep understanding of operational regulations and procedures. My strong skills in prioritization, planning, and critical thinking equip me to excel in fast-paced environments, allowing me to efficiently manage multiple tasks. Known for my organizational diligence and adaptability, I thrive in dynamic settings, consistently meeting and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Management Assistant
Federal aviation administration
Washington, D.C
04.2022 - Current
- Offered comprehensive administrative support to the Managing Director, Deputy Managing Director, and designated Team Manager in the Administration Division.
- Managed diverse tasks ranging from routine to specialized assignments, operating effectively under minimal supervision from senior staff or managers.
- Supported day-to-day operations, taking the lead in coordinating tasks among support staff and ensuring smooth workflow.
- Proficiently utilized various computer software and systems such as CDMS, CASTLE/LDR, DELPHI, KSN, PRISM, REGIS, SharePoint, and E2 for data entry, retrieval, analysis, problem-solving, and task execution.
- Employed automated systems for data collection, analysis, organization, and reporting; crafted various documents including letters, memos, presentations, and reports, ensuring accuracy and compliance with formatting and procedural standards.
- Specialized in tasks like data compilation and analysis, advanced computer support, meeting scheduling, correspondence preparation, explaining organizational policies, and overseeing the implementation of new office procedures and systems.
Front Desk Agent
The Line Hotel
Washington, D.C
08.2021 - 04.2022
- Managed reservations, check-ins, and check-outs efficiently using proprietary software.
- Developed a thorough understanding of local attractions, dining, entertainment, and shopping venues to provide guests with valuable recommendations.
- Welcomed and assisted visitors and customers, addressing their queries to foster positive relationships and encourage repeat business.
- Promptly addressed room requests and inquiries received through the website, email, or phone.
- Calculated and processed guest bills, reviewing charges and settling accounts during check-out.
- Handled customer calls professionally, attending to their needs and inquiries promptly.
- Managed the collection of room deposits, fees, and payments.
Accounting Clerk
Elegant Events Staffing
Springfield, VA
01.2018 - 01.2021
- Managed account reconciliation, conducted audits, and maintained financial records with high precision.
- Scrutinized financial figures, entries, and documents to ensure accuracy, completeness, and proper recording.
- Identified and rectified daily discrepancies to ensure accurate financial reporting.
- Handled the processing of payments and various documents, including invoices, journal entries, reimbursements, and statements.
- Oversaw daily bookkeeping tasks, focusing on accounts receivable, accounts payable, bank reconciliations, and fund disbursements.
- Guided clients to appropriate accounting resources, responded to phone calls, and addressed office emails to deliver exceptional customer service.
- Managed confidential information from both clients and employees in compliance with governmental regulations.
Secretary
Elegant Events Staffing
Springfield, VA
01.2018 - 02.2019
- Managed email communication and other correspondence to streamline operations and improve business efficiency.
- Created precise office documentation, updated spreadsheets, and developed presentations to assist executives and elevate team performance.
- Monitored and replenished office supplies by assessing inventory levels and placing orders as needed.
- Managed incoming calls on a multi-line phone system, greeting callers warmly and directing them appropriately.
- Supported company staff with clerical tasks such as document copying, faxing, and filing.
- Organized client appointments and followed up with calls to ensure client satisfaction.
- Inputted data into the database and maintained up-to-date customer records to ensure accurate information tracking.
Education
Bachelor of Science - Criminology
George Mason University
Fairfax, VA12-2020
Skills
- Exceptional organizational abilities
- Effective communication capabilities
- Proficient in data analysis
- Skilled in Microsoft Excel
Languages
English
First Language
Spanish
Proficient (C2)
C2
Affiliations
- Outside of my professional endeavors, I have a fervent passion for painting. This creative outlet not only serves as a form of relaxation but also allows me to express myself artistically. Over the years, I've honed my skills, experimenting with various techniques and mediums. My dedication to painting reflects my commitment to continuous learning, creativity, and attention to detail, qualities that I bring to all aspects of my life, including my professional endeavors.
Timeline
Management Assistant
Federal aviation administration
04.2022 - Current
Front Desk Agent
The Line Hotel
08.2021 - 04.2022
Accounting Clerk
Elegant Events Staffing
01.2018 - 01.2021
Secretary
Elegant Events Staffing
01.2018 - 02.2019
Bachelor of Science - Criminology
George Mason University
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