Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
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YANIQUE THOMAS

Summary

As a dynamic and driven professional, I boast a progressive career in customer service and graphic design, underpinned by a proven track record of achievement and a reputation for positive collaboration. My confidence and hard work fuel my commitment to delivering results in every role I undertake. I am dedicated to contributing exceptional teamwork skills, energetic drive, and top-notch performance to a forward-thinking company.

Overview

9
9
years of professional experience

Work History

Runner

JW Marriott St-Maarten Beach Resort and Spa
12.2024 - 06.2025
  • Acted as a liaison between kitchen and dining area to ensure smooth service
  • Assisted the serving team to speed up meal delivery
  • Maintained high hygiene and presentation standards
  • Worked in a multicultural and dynamic environment

Customer Service Representative

Clear Harbor
06.2019 - 10.2024
  • Managed online chats with Farmers Insurance agents, efficiently addressing concerns related to insurance policies and coverage issues.
  • Responded swiftly to resolve issues and answer questions.
  • Handled 100+ daily online agent chats efficiently.
  • Built relationship with agents using active listening to provide excellent service.
  • Identified data entry errors and reported to necessary
    departments.

Graphic Designer

Depex Colour Lab Ltd
09.2016 - 12.2018
  • Led design projects from conception to execution.
  • Crafted distinctive logos and brand identities for
    diverse clientele.
  • Developed creative designs for materials including brochures, flyers and posters.
  • Managed successful print orders for a broad range of clients.
  • Ensured high accuracy and quality control in all print productions.
  • Consistently met client specifications and adhered to deadlines.

Education

University of The West Indies (UWI)
Roseau, Dominica
01-2020

Dominica State College
Roseau, Dominica
01-2015

Skills

  • Project Management
  • Customer Service
  • Patience
  • Communication
  • Flexibility
  • Collaboration
  • Multitasking
  • Work Ethic
  • Design

Hobbies

  • Travel
  • Writing
  • Music Production
  • Research
  • Photography
  • Art
  • Gym

Languages

English
Bilingual or Proficient (C2)
Creole
Advanced (C1)
French
Elementary (A2)

Timeline

Runner

JW Marriott St-Maarten Beach Resort and Spa
12.2024 - 06.2025

Customer Service Representative

Clear Harbor
06.2019 - 10.2024

Graphic Designer

Depex Colour Lab Ltd
09.2016 - 12.2018

University of The West Indies (UWI)

Dominica State College

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YANIQUE THOMAS