Dynamic Shift Supervisor at Healthy Diet Qatar with a proven track record in enhancing customer satisfaction and team productivity. Skilled in operations management and staff development, I effectively trained employees and implemented efficient scheduling, resulting in improved service quality and compliance with safety standards. Committed to continuous improvement and excellence in service delivery.
Hi, I’m
Vincent Oyoo
Chef
Doha
Summary
Work History
Healthy Diet Qatar
Shift Supervisor
Job overview
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Enforced company policies and regulations with employees.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Responded to and resolved customer questions and concerns.
Healthy Diet Qatar
Cashier
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Healthy Diet
Salad Chef
Job overview
- Enhanced the overall dining experience by providing attentive and friendly service to guests.
- Streamlined salad station operations by organizing workstations for optimal efficiency.
- Participated in regular trainings to stay informed on industry trends and best practices for salad creation techniques.
- Supported restaurant operations by cross-training in other stations when necessary, remaining flexible in job duties assigned.
- Demonstrated creativity with unique salad combinations that catered to diverse palates without compromising quality or presentation standards.
- Ensured food safety standards were met through proper storage, handling, and preparation of salad ingredients.
- Improved customer satisfaction by crafting visually appealing and flavorful salads using fresh ingredients.
- Increased speed of service by mastering knife skills for quick yet precise vegetable chopping and slicing.
- Received consistent positive feedback from customers on taste and presentation of salads served.
Education
St Cornelius High SchoolKenya
No Degree from Agribusiness
University Overview
Skills
Customer-oriented
Timeline
Shift Supervisor
Healthy Diet Qatar
Cashier
Healthy Diet Qatar
Salad Chef
Healthy Diet
St Cornelius High School
No Degree from Agribusiness