Vincent DERVAN
Musièges
Summary
A highly organized CS and training professional with over 20 years of experience in diverse international CS environments. Possessing a strong work ethic and dedication to assisting others in achieving their goals. Demonstrates an understanding of how quality training contributes to the success of a CS operation in terms of performance and quality. Recognizes the significance of establishing and upholding an environment that fosters respect and value for trainees. Excels as a creative problem solver with well-developed analytical and critical thinking skills.
Overview
22
22
years of professional experience
Work History
Coordinator Patek Philippe Institute
Patek Philippe
01.2021 - Current
- Coordination of apprenticeship program of Patek Philippe Institute
- Creation of training program content in coordination with International Institutes
- Establish recruitment criteria and candidate selection
- Workshop equipment, tools and budget planning
- Technical training of apprentices
- School watch project (Design, proto validation, manufacturing cordination)
- Management of apprentices accommodation, insurance and travel issues
- Performance reviews of Internship periods in local service centres
- Post-apprenticeship follow up (performance tracking, corrective measures)
CS Technical Trainer
Patek Philippe
10.2018 - 01.2021
- Develop skills of watchmaking personnel of distributors, retailers, and service centers through theoretical and practical training modules
- Assurance of acquired skills through testing and regular refresh courses
- Regular debriefing and feedback sessions
- Create training reports and spreadsheets to track and protocol training performance
- Development of training content and adaptation of training methods
- Commercial training
- Collaboration with technical support
Watchmaker
Vacheron Constantin
10.2011 - 09.2018
- Revision and repair of complete range of Grande complication watches. Over 100 % objective targets reached
- Technical support for commercial trainings.
CS Watchmaker
Richemont
10.2009 - 09.2011
- Established estimates, quotations and lead times
- Overhauls of all Lange and Söhne timepieces including case polishing and laser repairs
- Participation in Lange Academy events (Clients and sales personnel)
- Repair and service of complication watches for Roger Dubuis (20%)
Complications Watchmaker
Lange Uhren GmbH, A. Lange
01.2005 - 09.2009
- Assembly of Datograph, Doublesplit, and Tourbograph models, including casing.
Watchmaker /Trainer
Lange Uhren GmbH
07.2001 - 01.2005
- Repair and overhaul of all Lange and Söhne models
- 4-month stay in Tokyo (2004): I supported the integration of the Lange & Söhne brand into the Richemont Tokyo platform
- Within this period, three main objectives were successfully achieved: Train technical staff, provide CS support and assist back office staff, coordinate recuperation of all inventory from WCC Japan (distribution and service partner) and its refurbishment.
Education
Schaublin 70 Lathe -
Wostep
Neuchâtel02.2021
Train the Trainer -
Wostep
Neuchâtel09.2019
Certificate in business studies -
Irish Swiss Institute of Horology
Dublin, Ireland05.2001
Diploma -
Irish Swiss Institute of Horology
05.2001
Skills
- Multilingual: English, German, French, Gaelic
- Pedagogy - Andragogy
- Autonomous and Self-Motivated
- Teamwork and Collaboration
- Communication
- MS office
Timeline
Coordinator Patek Philippe Institute
Patek Philippe
01.2021 - Current
CS Technical Trainer
Patek Philippe
10.2018 - 01.2021
Watchmaker
Vacheron Constantin
10.2011 - 09.2018
CS Watchmaker
Richemont
10.2009 - 09.2011
Complications Watchmaker
Lange Uhren GmbH, A. Lange
01.2005 - 09.2009
Watchmaker /Trainer
Lange Uhren GmbH
07.2001 - 01.2005
Schaublin 70 Lathe -
Wostep
Train the Trainer -
Wostep
Certificate in business studies -
Irish Swiss Institute of Horology
Diploma -
Irish Swiss Institute of Horology
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