VINAYAK SHRIYAN
Thane
Summary
Passionate hospitality professional with hands-on experience in food & beverage service at luxury hotels such as Vivanta and The Leela Bhartiya City. Skilled in guest engagement, bar operations, and premium service delivery, supported by training from the European Bartender School. Adept at working in fast-paced environments, ensuring exceptional customer experiences, and upholding high hospitality standards. Seeking opportunities to further develop expertise in luxury hospitality, bar management, and F&B service within esteemed establishments.
Overview
2
2
years of professional experience
Work History
Guest Service Associate
Vivanta
12.2022 - 07.2024
- Pre-Opening
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Cultivated a friendly and welcoming atmosphere, resulting increase in repeat customers.
- Delivered exceptional guest service, ensuring positive experiences and high satisfaction levels.
- Maintaining order and cleanliness in the workspace
Food and Beverage Associate
The Leela Bhartiya City
03.2022 - 11.2022
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Managed inventory, tracking stock levels and placing orders as necessary.
- Developed drink specials to attract customers, increasing engagement and sales opportunities.
- Crafted and served cocktails, ensuring consistent quality and presentation.
Education
Bachelor of Science (B.Sc.) - Hospitality Management
Mumbai University
Mumbai, India07-2021
Professional Bartending Course - Bartender
European Bartender School
Bengaluru, India08-2021
Skills
- Beverage crafting
- Proficient in point of sale (POS) systems
- Effective team collaboration
- Prioritization and scheduling
- Customer engagement
- Proficient in managing multiple tasks
- Client support
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Guest Service Associate
Vivanta
12.2022 - 07.2024
Food and Beverage Associate
The Leela Bhartiya City
03.2022 - 11.2022
Bachelor of Science (B.Sc.) - Hospitality Management
Mumbai University
Professional Bartending Course - Bartender
European Bartender School
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