Salesforce
Victoria Hansson
Biarritz
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Business Consultant
Planday
Copenhagen
06.2021 - Current
- Looking after international portfolios of shift-based businesses. Ensuring that customers have the knowledge they need to make their scheduling and HR management processes simpler and more efficient.
- Establishing and maintaining relationships with key stakeholders for growth opportunities and successful partnerships.
- Cultivating positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimizing customer experience by delivering superior services and effectively troubleshooting issues.
JUNIOR OFFER MANAGER
Evaneos
Paris
09.2019 - 06.2021
- Curated 500+ customizable travel itineraries targeting the North American Market. Adopted brand guidelines and SEO research to increase conversations.
- Collaborated with over 300 Local Agencies in 90 countries, speaking English, French and Swedish. Collaboration included creating independent research of the country and target traveler profiles for each agency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
Communication Assistant
Happeero
Paris
02.2018 - 08.2018
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Wrote press releases and other materials utilizing SEO practices.
- Made cold calls and created email lists for marketing campaigns.
- Addressed customer complaints and bad publicity promptly to preserve company integrity and image.
Education
Master of Communication - Intercultural, Multicultural, And Diversity Studies
University of Uppsala
Uppsala 01.2019 - 02.2021
Bachelor of Science - BACHELOR IN ARTS & SCIENCE
University of Gothenburg
Gothenburg 09.2016 - 06.2019
GED -
ERASMUS EXCHANGE PROGRAM
Paris, La Sorbonne 09.2017 - 01.2018
Skills
Analytical and Critical Thinking
Software
HubSpot
Intercom
PowerPoint
Excel
Interests
Yoga
Reading
Cooking
Tutoring youngsters
Travelling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Consultant
Planday
06.2021 - Current
JUNIOR OFFER MANAGER
Evaneos
09.2019 - 06.2021
Master of Communication - Intercultural, Multicultural, And Diversity Studies
University of Uppsala
01.2019 - 02.2021
Communication Assistant
Happeero
02.2018 - 08.2018
GED -
ERASMUS EXCHANGE PROGRAM
09.2017 - 01.2018
Bachelor of Science - BACHELOR IN ARTS & SCIENCE
University of Gothenburg
09.2016 - 06.2019
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