Valerie Delaittre Smith
Vertheuil
Summary
Bilingual Administrative Assistant fluent in French and English, with over two decades of experience in England. Demonstrates strong customer relations skills and a commitment to high standards, effectively managing responsibilities in fast-paced environments. Possesses a detail-oriented approach and exceptional multitasking abilities, ensuring timely and accurate completion of clerical tasks. A proactive team player who excels both independently and collaboratively, dedicated to fostering positive relationships in educational settings.
Overview
28
28
years of professional experience
Work History
Administrative and Account Secretary
SCEA Domaines Pédro
Vertheuil
06.2024 - Current
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Handled confidential documents with discretion.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Assisted with accounts receivable and accounts payable functions.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Processed invoices for payment; tracked payments received from vendors and clients.
Company Secretary and Book-keeper
Daedal
Shepton Mallet
01.2007 - Current
- Oversaw entire administration and accounting operations of family business through Sage Line 50.
Administrative and Account Assistant
SCDM Domaines Château Montrose
Saint Estèphe
09.2019 - 04.2024
- Performed basic bookkeeping tasks, such as reconciling accounts payable.
- Supported departmental activities by providing clerical assistance.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
- Coordinated with IT department to resolve technical issues and maintain computer systems.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
High School French Teacher
Strode College
Street
09.2016 - 06.2019
- Created multimedia presentations to supplement classroom instruction.
- Adapted teaching methods to accommodate diverse learning styles of students.
- Provided guidance to students regarding their study habits, writing skills, and test preparation strategies.
- Incorporated current events into classroom activities whenever possible.
- Maintained accurate records of student attendance, grades and behavior.
French Tutor
Various
Shepton Mallet
09.2000 - 06.2019
- Organized activities to help students practice their conversational skills in a fun and engaging environment.
- Offered support and strategies for students with learning disabilities to achieve academic success.
- Provided handouts and other educational materials to help students understand French culture and grammar.
Customer Service Agent
Mendip District Council
Shepton Mallet
01.2007 - 01.2008
- Worked in a team of up to 15 Agents receiving and processing general public enquiries
Support Aircraft Dispatcher
British Airways – BA Connect
Bristol Airport
01.2005 - 01.2007
- Working in a team of 15 dispatchers and station controllers
- Responsible for the smooth, safe and on time turn around of aircraft
- Liaising between terminal and aircraft
- Licensed for ERJ4, ERJ41, ERJ31, Dash 8, RG 100 aircraft models
Ticket Agent – Customer Service Agent
British Airways – BA Connect
Bristol Airport
01.2001 - 01.2007
- Worked in a team of up to 11 Ticket Agents making reservations for passengers at the airport, or amending routes, flights, invoicing and collecting any additional charges, dealing with excess luggage and liaising with other airlines or travel agents
Passenger Service Agent – Customer Service Agent
British Airways – BA Connect
Bristol Airport
01.2000 - 01.2001
- Worked in a team of up to 20 Agents from greeting passengers on arrival to airport until boarding aircraft
Product Development Administrator
Dartington Foods Plc
Chilcompton
01.1999 - 01.2000
- Developed cost-effective new products and listed requisite details on packaging in accordance with regulatory standards.
Sales Ledger Administrator
K.Swiss (U.K.) Ltd
Street
09.1997 - 03.1998
- Handled crediting, calculated agent commissions, and pursued outstanding debts.
International Customer Liaison Administrator
Furniture Factory Ltd
Glastonbury
01.1997 - 01.1998
- Served as liaison between French, Benelux, and U.S.A. customers and agents.
- My first language, French, was my main tool.
Education
Qualified Teacher Learning & Skills (QTLS) status -
04.2016
Level 5 Diploma in Education and Training -
07.2015
I.A.B. (International Association of Book-keepers) - computerized Accounting, computerized book-keeping, book-keeping
01.2009
B.T.S. (Brevet de Technicien Supérieur) - international trade & commerce
Bordeaux, France01.1995
“A” Level equivalent qualifications Baccalauréat - General A level subjects
Bordeaux, France01.1993
Skills
- Highly trustworthy
- Computer literate
- Skilled in Data Organization Tools
- Good communication skills
- Document preparation
- Organization
- Inventory purchasing
- Travel arrangements
- Customer service
- Confidentiality
- Administering payroll
- Accounts payable
- Payroll processing
- Expense tracking
- Payment posting
- Account reconciliations
- Phone reception
- Office correspondence
- Accounts receivable and payable
- Supply ordering
Languages
French
First Language
English
Proficient (C2)
C2
Spanish
Beginner
A1
Affiliations
- Gardening
- Cooking
- Running
- Walking
- Travelling
Timeline
Administrative and Account Secretary
SCEA Domaines Pédro
06.2024 - Current
Administrative and Account Assistant
SCDM Domaines Château Montrose
09.2019 - 04.2024
High School French Teacher
Strode College
09.2016 - 06.2019
Company Secretary and Book-keeper
Daedal
01.2007 - Current
Customer Service Agent
Mendip District Council
01.2007 - 01.2008
Support Aircraft Dispatcher
British Airways – BA Connect
01.2005 - 01.2007
Ticket Agent – Customer Service Agent
British Airways – BA Connect
01.2001 - 01.2007
French Tutor
Various
09.2000 - 06.2019
Passenger Service Agent – Customer Service Agent
British Airways – BA Connect
01.2000 - 01.2001
Product Development Administrator
Dartington Foods Plc
01.1999 - 01.2000
Sales Ledger Administrator
K.Swiss (U.K.) Ltd
09.1997 - 03.1998
International Customer Liaison Administrator
Furniture Factory Ltd
01.1997 - 01.1998
Qualified Teacher Learning & Skills (QTLS) status -
Level 5 Diploma in Education and Training -
I.A.B. (International Association of Book-keepers) - computerized Accounting, computerized book-keeping, book-keeping
B.T.S. (Brevet de Technicien Supérieur) - international trade & commerce
“A” Level equivalent qualifications Baccalauréat - General A level subjects
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