Summary
Independent and enthusiastic, my diverse experiences have enabled me to strengthen my skills and learn about the various tools and techniques used in overseas transport.
I have an excellent ability to create memorable customer experiences while exceeding sales targets. Mastering sales techniques and possessing in-depth knowledge of transport & logistics services, I am also recognized for my sense of service, versatility, and ability to work effectively in a team.
Looking for new challenges, I would like to join an organization where I can contribute my energy and enthusiasm for challenges.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Deputy Operations Manager
Deugro
Roissy-en France, France
2024.12 - 2025.12
- Transportation development within the framework of the project
- Technical expertise
- Analytical skills
- Risk management
- Monthly performance management
- Operational team leadership qualities
- Organizational skills
- Time management
- Interpersonal skills
- Skills in generating procedures
- Adaptability
- KPI analysis and monitoring
SALES ADVISOR & SHIPPING SUPERVISOR
MAURITANIE LOGISTIQUE SA
Nouakchott, Mauritania, Mauritania
2018.07 - 2024.02
- Projects/Customers: BP Mauritanie - SHELL Mauritanie - Seismic research EXXONMOBILE Mauritanie -TOTAL E&P Mauritanie - PC Mauritanie - Tecnhip Energies - Ensco -Kinross Tasiast - Weatherford - Schlumberger - BGP - Wartsila- Eiffage
- Management, support, training of the shipping operational team
- Develop and maintain strong working relationships with international shipping professionals
- Contribute to the team's objectives in a fast-paced environment.
- Update and apply procedures with the team and establish SOPs for customers
- Train the team on customer service, KPIs, margin management and operational and organizational strategies.
- Handle calls of tenders with Maurilog Business Development Manager team for integrated service for the Energy, Oil & Gas and Mining industries
- Maintain sustainable customer relationships, effective communication, quick response for long-term loyalty and an expanded customer base.
- Technical studies of requests, establish quotations with the Sales team.
- Negociate and establish contracts, Invoicing and monitoring of the Statement of account (SOA) with the Financial Department and Customers.
- Focal point of customers to review current services/contract, build and maintain relationships to promote long term business growth.
SALES & TENDER
DB SCHENKER France
Gennevilliers
2016.07 - 2018.05
- Technical study, response to calls for tenders and quotations
- Achievement of commercial objectives defined by Management and the team
- Collaborate with the shipping operations department and the various agents to optimize the success of operations
- Able to work independently and collaboratively in a team environment.
- Project, Oil & Gas Department
SALES ADVISOR & SHIPPING SUPERVISOR
DB SCHENKER France
Nouakchott
2017.01 - 2017.07
- Increase sales by providing service advice and customizing offers according to each customer's needs.
- Maintain up-to-date knowledge of applicable changes (price or procedure) to local services in order to provide the best service and update for all customer needs.
- Monitore service after sale & tender replying, implement projects as per contracts.
- Work with various departments for daily operations and updates.
- Partner of MAURITANIE LOGISTIQUE SA
OPERATIONAL DEPARTMENT GROUP MANAGER
DB SCHENKER France
Gennevilliers
2011.08 - 2016.07
- Supervision, support and work with the shipping operational team
- Develop and maintain strong working relationships with international shipping professionals
- Contribute to the team's objectives in a fast-paced environment.
- Update and implement procedures with the team and establish SOPs for customers
- Perform with the team on customer KPIs, margin management and operational and organizational strategies.
- Client focal point to provide tailor-made solutions to meet a wide range of requirements
- Invoicing according to quotes and contracts, monitoring of collections.
- Project, Oil & Gas Department
SHIPPING CHARTER BROKER
Société de Transports et d'Affrètements Réunis (S.T.A.R)
Paris, France
2007.10 - 2011.01
- Carry out voyage calculations and compare possibilities based on market trends and company policies
- Negotiate and establish voyage charter party with operators/brokers
- Make charter details available to operators (quantity, dates, port of loading and discharge, agents, conditions)
- Attend to maritime conferences and/or events
- Keep all abreast of chartering operation, latest ship details, schedules and updates
- Liaise with stakeholders on processes for pre- and post-fixture.
- Monitor and analyse market directions.
- Follow details of port calls for statement of facts; laytime calculation
- Ensure the safe delivery of cargo in the most cost-effective way
- Prepare findings and update chartering databases.
CUSTOMER SERVICE & DOCUMENTATION MANAGER
Ireland Fraser Madagascar / P&O Nedlloyd
Antananarive
2001.05 - 2004.04
- Representative of P&O Neddloyd maritime line
- Focal point for clients to review current services/contracts, build and maintain relationships to promote long term business growth.
- Maintain long lasting customer relationships, effective communication, quick response for long term loyalty and expanded customer base.
- Customer visits, cotations, statistiques
- Preparation of documentation (Bill of Lading, Telex release, LOI) and invoicing of freight and demurrage.
- Shipping Line
SALES REPRESENTATIVE
Société Commerciale de Transports Transatlantiques Madagascar (S.C.T.TM)
Antananarive
1998.09 - 2004.03
- Developed strong rapport with customers
- Business prospect, cotations
- Statistiques.
- P&O Nedlloyd (Freight Forwarder, P&O Nedlloyd Shipping Lines Representative)
Education
Advanced 2 Certificate - Language
12.1999
Bachelor - INTERNATIONAL COMMERCE
07.1998
Baccalaureate Section A2 - undefined
12.1995
Skills
- Industrial Project Management
- Team management
- Tender Response
- Customer Contact
- Reporting, KPIs, Budget, data analysis
- Insurance Management
- Damage Assessment
- Incoterms
- Liner Terms, Chartering
- Contract Management
- Transport Management, overseas, out of gauge
- International Import/Export Customs Process
Certification
- Excel Pro Expert, ABC SUPPLY CHAIN, 2024-09-01
- Supply And Logistics: The Fundamentals of the Supply Chain, 2021-01-01
- Training 'Speaking professionally', 2016-01-01
- Training 'Excel Advanced Functions and Macro', 2015-01-01
- Training 'Transport of Dangerous Goods - IATA Base', 2013-01-01
- Training 'International maritime transport of hazardous materials', 2011-01-01
- Training 'Legal framework for maritime transport', 2010-01-01
Additional Information
- Volunteer for the Villemomble Espoir association - Telethon
- Music
- Reading novels
- Family trips
Langagues
English
Avancé (C1)
French
Expérimenté (C2)
Spanish
Débutant (A1)
Malagasy
Expérimenté (C2)
Personal Information
Work History
CDI
Timeline
Deputy Operations Manager - Deugro
2024.12 - 2025.12
SALES ADVISOR & SHIPPING SUPERVISOR - MAURITANIE LOGISTIQUE SA
2018.07 - 2024.02
SALES ADVISOR & SHIPPING SUPERVISOR - DB SCHENKER France
2017.01 - 2017.07
SALES & TENDER - DB SCHENKER France
2016.07 - 2018.05
OPERATIONAL DEPARTMENT GROUP MANAGER - DB SCHENKER France
2011.08 - 2016.07
SHIPPING CHARTER BROKER - Société de Transports et d'Affrètements Réunis (S.T.A.R)
2007.10 - 2011.01
CUSTOMER SERVICE & DOCUMENTATION MANAGER - Ireland Fraser Madagascar / P&O Nedlloyd
2001.05 - 2004.04
SALES REPRESENTATIVE - Société Commerciale de Transports Transatlantiques Madagascar (S.C.T.TM)
1998.09 - 2004.03
American Cultural Center - Advanced 2 Certificate, Language
Higher Institute of Communication, Business and Management - Bachelor, INTERNATIONAL COMMERCE
- Baccalaureate Section A2,