Experienced management professional with a successful history of establishing and maintaining excellent working relationships with customers, employees, vendors, and contractors. Skilled in business operations management, dedicated to supporting cross-functional teams to improve customer satisfaction through process improvements. Recognized for respectful and respected approach, possessing exceptional knowledge in developing strategic plans for service excellence.
• Analyzed compliance data and resolved technical issues, ensuring
regulatory adherence, accuracy, and high-quality scores.
• Collaborated with cross-functional teams, enhancing data verification
accuracy by 20% and automating retrieval systems to improve
efficiency by 30%.
• Developed comprehensive compliance reports, enhancing operational transparency and system reliability