Thomas Delarue
Barcelona
Summary
Native French speaker looking for a position as Customer care or Customer representative of the French market.
Immediately available and ready to take care of your french customers !
Overview
4
4
years of professional experience
Work History
Online Sales Agent
SELECTRA
11.2023 - 01.2024
- defining customer needs and selling the most suitable energy contract,
- processing susbscriptions,
- suggesting additional sales
Restaurant Waiter
PIPERNO
08.2023 - 10.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Cashier
CARREFOUR
03.2023 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Crew Member & Trainer
McDonald's
10.2021 - 11.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Insurance Intern
ACM
08.2019 - 02.2021
- Streamlined office operations with effective organizational skills and attention to detail, leading to increased productivity.
- Notified insurance agents and accounting departments of policy cancellations and changes.
Education
B-Tech Higher National Diploma of Insurance - Insurance
Lycee Gaston Berger
LILLE06.2021
Skills
- Contract Negotiations
- Customer Service and Care
- Positive Attitude
- Interpersonal skills
- Adaptability and flexibility
Languages
English
Intermediate (B1)
Spanish
Beginner (A1)
Timeline
Online Sales Agent
SELECTRA
11.2023 - 01.2024
Restaurant Waiter
PIPERNO
08.2023 - 10.2023
Cashier
CARREFOUR
03.2023 - 07.2023
Crew Member & Trainer
McDonald's
10.2021 - 11.2022
Insurance Intern
ACM
08.2019 - 02.2021
B-Tech Higher National Diploma of Insurance - Insurance
Lycee Gaston Berger