Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thomas Delarue

Thomas Delarue

Barcelona

Summary

Native French speaker looking for a position as Customer care or Customer representative of the French market.


Immediately available and ready to take care of your french customers !

Overview

4
4
years of professional experience

Work History

Online Sales Agent

SELECTRA
11.2023 - 01.2024
  • defining customer needs and selling the most suitable energy contract,
  • processing susbscriptions,
  • suggesting additional sales

Restaurant Waiter

PIPERNO
08.2023 - 10.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Cashier

CARREFOUR
03.2023 - 07.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.


Crew Member & Trainer

McDonald's
10.2021 - 11.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Insurance Intern

ACM
08.2019 - 02.2021
  • Streamlined office operations with effective organizational skills and attention to detail, leading to increased productivity.
  • Notified insurance agents and accounting departments of policy cancellations and changes.

Education

B-Tech Higher National Diploma of Insurance - Insurance

Lycee Gaston Berger
LILLE
06.2021

Skills

  • Contract Negotiations
  • Customer Service and Care
  • Positive Attitude
  • Interpersonal skills
  • Adaptability and flexibility

Languages

English
Intermediate (B1)
Spanish
Beginner (A1)

Timeline

Online Sales Agent

SELECTRA
11.2023 - 01.2024

Restaurant Waiter

PIPERNO
08.2023 - 10.2023

Cashier

CARREFOUR
03.2023 - 07.2023

Crew Member & Trainer

McDonald's
10.2021 - 11.2022

Insurance Intern

ACM
08.2019 - 02.2021

B-Tech Higher National Diploma of Insurance - Insurance

Lycee Gaston Berger

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Thomas Delarue