Tewfik Bensouak
Marseille,13
Summary
An experienced and motivated sales engineer with a passion for technology and customer service. Seeking a challenging sales engineering role in a dynamic and innovative company. With technical background in mechanical and aviation engineering and 1+ years of experience in the field, I am confident in my ability to provide technical solutions and drive sales success.
Overview
9
9
years of professional experience
Work History
Sales Engineer
Backbone Consulting Ltd
03.2023 - Current
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Suggested ideas for product evolution and new product variants.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Sales Engineer
Business class group LLC
07.2022 - 02.2023
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Prepare and deliver presentations, product demonstrations, and proposals to customers
- Collaborate with the sales team to understand customer needs and provide technical solutions,
- Respond to technical inquiries from customers and provide product specifications, pricing, and delivery information
- Work with product development teams to ensure new products meet customer requirements
- Provide technical support to customers during and after the sales process
- Exceeded sales targets by 20% in 2022 through successful product demonstrations and customer engagement
Sales Engineer Assistant
Business Class Group LLC
07.2021 - 07.2022
- Assisted the sales team with product demonstrations, proposals, and presentations
- Provided technical support to customers before, during, and after the sales process
- Collaborated with product development teams to ensure product compatibility with customer requirements
- Maintained up-to-date knowledge of company products and services
- Conducted market research to identify new business opportunities
- Contributed to the development of product lines and sales strategies, leading to a 10% increase in sales in 2021
Sales Representative
Business class Group
04.2019 - 07.2021
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Identified and maximized sales opportunities, and increased customer retention rates.
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Best seller of the month 6 times
Purchasing Coordinator
Ever white technical services LLC
01.2017 - 01.2019
- Monitored all purchase requisitions and handled adjustments with vendors.
- Maintained complete documentation and records of all purchasing activities.
- Created purchase orders and had each signed by production managers.
- Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
- Manage the purchase of products and services and serve as the liaison in negotiations.
Sales Executive
Al Hadithi trading company
05.2015 - 12.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Worked to achieve high customer satisfaction rates by providing optimal customer service
Education
Bachelor of Science - Aviation Transport Engineering
Transport And Telecommunication Institute
Master of Science - Business Administration
EKA University of Applied Sciences
Skills
- Consultative sales techniques
- Organization skills
- Training and Development
- Critical Thinking
- Communication Skills
Additional Information
For any references please contact me!
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Engineer
Backbone Consulting Ltd
03.2023 - Current
Sales Engineer
Business class group LLC
07.2022 - 02.2023
Sales Engineer Assistant
Business Class Group LLC
07.2021 - 07.2022
Sales Representative
Business class Group
04.2019 - 07.2021
Purchasing Coordinator
Ever white technical services LLC
01.2017 - 01.2019
Sales Executive
Al Hadithi trading company
05.2015 - 12.2016
Bachelor of Science - Aviation Transport Engineering
Transport And Telecommunication Institute
Master of Science - Business Administration
EKA University of Applied Sciences
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