Tehreem Nawaz

• Market Research & Competitive Analysis
• Oversaw financial management processes, ensuring budget adherence and resource allocation.
• Facilitated training sessions for staff, enhancing skills and team collaboration.
• Managed client relationships, fostering trust and ensuring effective communication channels.
• Organized events such as conferences, trade shows, seminars.
• Established relationships with key customers, vendors, and partners.
• Negotiated contracts with Freelancers for services.

• Built and managed a successful travel agency offering air ticketing, holiday packages, Pilgrims Packages.
• Developed training programs for staff to improve customer service standards.
• Implemented quality control measures to ensure compliance with aviation regulations.
• Analyzed market trends to identify opportunities for service expansion.
• Fostered relationships with industry partners to enhance service offerings.
• Oversaw technology integration projects to improve operational workflows and data management.
• Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Established relationships with vendors and suppliers to secure favorable terms for materials or services.

• Support and assist the Security Operations Manager (SOM) in managing the operational performance of a designated region, ensuring that scheduled and temporary hours are fulfilled by trained officers and client needs are met.
• Deputise for the SOM when they are absent, taking full responsibility for the region’s operational performance with respect to contracts, SLAs, and KPIs.
• Uphold Mitie’s brand and service standards, delivering industry-leading security services that enhance reputation and client trust.
• Optimize deployment efficiency, using systems and technology to deliver services driven by intelligence, risk insights, and data analysis.
• Contribute to critical contracts, such as Sainsbury’s, through effective training and ongoing coaching of colleagues and officers.

• Fire prevention & safety checks: Ensure evacuation routes are clear, fire extinguishers accessible, alarms and lighting systems working, and safety signage properly installed.
• Routine inspections & housekeeping: Regularly inspect equipment, storage of hazardous materials, fire doors, and maintain fire safety records.
• Drills, training & education: Plan and run fire drills, train new staff on procedures, and keep everyone aware of escape routes and protocols.
• Emergency response: On alarm activation, guide evacuation, do roll calls or sweeps, assist vulnerable individuals, close fire doors, liaise with emergency services, and use equipment if safe.

• Deliver engaging presentations and live demos to showcase product or service value to potential clients.
• Deliver engaging presentations and live demos to showcase the product or service value to potential clients.
• Keep thorough and up-to-date records of sales activities, client interactions, and contract details using CRM systems.
• Represent the company at industry events to connect with prospects, present offerings, and gather intelligence.
• Analyse sales metrics and performance data, prepare reports, and adjust tactics to meet goals.
• Work diligently to meet and exceed sales quotas consistently over time

• Consistently aim to achieve and exceed monthly, and annual delivery and operational targets.
• Develop and plan multi-drop delivery routes, optimizing load scheduling while considering efficiency and timing.
• Schedule deliveries, and actively liaise with customers to confirm delivery arrangements and address inquiries.
• Assign and track all resources, shipments, and movements using the transport planning or logistics system.
• Maintain clear and effective communication with clients, responding promptly to evolving requirements and managing expectations.
• Book and coordinate subcontractors, ensuring they meet agreed terms and performance criteria.
• Review bills, purchase orders, and invoices for accuracy and completeness, ensuring alignment with contractual and delivery terms.

• Meets regional sales financial objectives by forecasting requirements.
  • Preparing an annual budget.
  • Establishes sales objectives by creating a sales plan and quota for districts.
  • Maintains and expands customer base by counseling district sales representatives.
  • Building and maintaining rapport with key customers; identifying new customer opportunities.
  • Implements trade promotions by publishing, tracking, and evaluating trade spending.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Recommends product lines by identifying new product opportunities product, packaging, and service changes.
  • Surveying consumer needs and trends; tracking competitors.

1. Managing the office Budget.

2. Overseeing the operation of office equipment.

3. Performance measurements, discipline and attendance of staff.

4. Develop annual and middle term plans and optimizing operational cost.

5. Analyzing project performance against assigned budget and develop plans for improvements.

6. Warehouse Management.

7. Ensuring Health & Safety.

8. Duties related to customer services include serving the customers, (customer complaints, general enquiries)Perform banking with on weekly basis