Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic
Tarun Joseph

Tarun Joseph

20 rue de Beyren,Uebersyren

Summary

Experienced professional in Service Experience Consulting and System Integration, known for guiding high-performing teams to optimize service delivery and system integration processes. Proven track record of improving customer satisfaction and stakeholder engagement through innovative strategies. Versatile background in Radio Optimization & Planning, adept at fulfilling strategic and operational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Shared Services Consulting and Integration Manager

Huawei Telecommunications India Pvt Ltd
Kochi
07.2010 - 11.2022

Delivered and managed complex integration projects for industry-leading telecommunication operators, including Vodafone Idea, Indonesia Hutch-Ooredoo, Tata Docomo, and BSNL, encompassing 4G/3G/2G technologies.

  • Spearheaded the successful execution of the Vodafone Idea merger project, coordinating a cross-functional team of over 100 personnel across diverse departments (planning, engineering, deployment) to integrate 8,000 physical nodes spanning multiple network layers. This initiative streamlined network integration, resulting in a 15% reduction in project timeline.
  • Led the Indonesia Ooredoo-Hutchison Consolidation LTE Rollout Project as Team Leader, overseeing a team of 20 engineers and technicians to efficiently deploy 14,000 physical nodes. Achieved all project milestones on schedule and within budget, surpassing contractual KPIs for Customer Satisfaction by 20%, Cost Absorption by 15%, and Drive Test Benchmark KPIs.
  • Directed RF Planning Operations for the Vodafone network. Led a team of 8 planning specialists, ensuring the seamless operation of 4,000 physical nodes. This leadership resulted in a 5% improvement in network uptime.
  • Cultivated strong stakeholder relationships by conducting regular governance meetings with senior leadership (CTO, CEO). These meetings facilitated transparent communication, ensured project alignment, and addressed any potential concerns, fostering informed decision-making.
  • Led and coordinated optimization activities for 4G/3G/2G networks across multiple operators, managing teams ranging from 4 to 40 members. These efforts demonstrably improved network performance, exceeding Customer Experience KPIs by 15%.

Additional Achievements:

  • Oversaw all phases of Planning & BOQ Preparation, Project Master Plan development, and Project implementation across all assigned projects.
  • Managed the successful closure of various projects, including Solution Closure, Initial Cell Design Data, Scripting, and Cluster Optimization Acceptance.
  • Contributed to the Kerala Vodafone Network's recognition as the best network for three consecutive years by independent P3 Benchmarking Audit.
  • Supported the development and implementation of automation tools to enhance Global Services Operation efficiency.

Radio Frequency Planning Optimization Specialist

IWS India PVT LTD
Kochi
06.2007 - 07.2010
  • Managed 3G/2G projects for Hutch India, serving as the Project Manager responsible for delivering support for Nokia and Huawei Projects as a Partner.
  • Conducted training sessions for new team members on Drive test & Transmission survey techniques, ensuring efficient knowledge transfer and skill development.
  • Achieved monthly targets for Drive test & Transmission survey operations, optimizing resources and maintaining cost-effectiveness in project delivery.

SALES EXECUTIVE

VertexIndia PVT LTD
01.2005 - 05.2007
  • Part of the team who is doing the sales for IT infrastructure in banglore ,India.
  • Finding leads from Market and converting it into sales through negotiations.

Education

Masters of Business Administration - Marketing

DC School Of Management And Technology
Vagamon, India
03-2005

Bachelor of Engineering - Computer Science

Vinayaka Mission's Kirupananda Variyar Engineering
Salem, India
03-2002

Skills

  • Proficient in team leadership,
  • Customer-facing leadership
  • Project management
  • Target implementation
  • Issue resolution
  • Negotiation
  • Budgeting
  • Revenue growth
  • Financial management

Certification

  • MS Operations
  • RF Optimization SME
  • RF Planning & RF Solution & BOQ Preparation
  • RF Troubleshooting
  • Huawei Project Management Tool ISDP
  • RF Optimization tools
  • Performance Optimization tool (FMA, OMSTAR),
  • DT tools (Probe, Actix, TEMS), Performance report tools (U2000, PRS, Reporting Suite, Business object)
  • Planning Tools (UNet)

Languages

Malayalam
First Language
English
Advanced (C1)
C1
French
Beginner
A1

Timeline

Shared Services Consulting and Integration Manager

Huawei Telecommunications India Pvt Ltd
07.2010 - 11.2022

Radio Frequency Planning Optimization Specialist

IWS India PVT LTD
06.2007 - 07.2010

SALES EXECUTIVE

VertexIndia PVT LTD
01.2005 - 05.2007

Masters of Business Administration - Marketing

DC School Of Management And Technology

Bachelor of Engineering - Computer Science

Vinayaka Mission's Kirupananda Variyar Engineering
Tarun Joseph