Experienced professional in Service Experience Consulting and System Integration, known for guiding high-performing teams to optimize service delivery and system integration processes. Proven track record of improving customer satisfaction and stakeholder engagement through innovative strategies. Versatile background in Radio Optimization & Planning, adept at fulfilling strategic and operational goals.
Delivered and managed complex integration projects for industry-leading telecommunication operators, including Vodafone Idea, Indonesia Hutch-Ooredoo, Tata Docomo, and BSNL, encompassing 4G/3G/2G technologies.
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