Adaptable and organized professional with experience in customer service, food service, and front-desk support. Skilled in conflict resolution, project planning, and clear communication. Known for resolving issues, supporting team operations, and maintaining efficient, customer-friendly service.
Work History
Serveur en réstauration -Job étudiant
9 Months
Florida | Paris, 75 | 12.2025 - 09.2026
Stayed up-to-date on menu changes to help customers make food choices.
Bussed and reset tables to keep dining room and work areas clean.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Créateur de contenu
Festival Les Ardentes | Liège | 07.2026 - 07.2026
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Explained menu items and suggested appropriate options for food allergy concerns.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Agent d'accueil et d'orientation des VIP
Festival Les Ardentes | Liège | 07.2025 - 07.2025
Informed clients of policies and procedures.
De-escalated and resolved customer complaints with punctual, polite and professional service.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Devised and implemented processes and procedures to streamline operations.
Assistant service communication -Stage étudiant
1 Month
GAIL's | Londres | 03.2025 - 04.2025
Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Delivered entrees and platters of food to patrons in support of wait staff.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Equipier polyvalent -Job étudiant
1 Month
EXKI | Paris, 75 | 11.2024 - 12.2024
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Performed shift change tasks each day to keep store neat and running smoothly.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Greeted customers promptly and took orders to keep flow of traffic moving.
Employé commercial -Job étudiant
7 Months
TRUFFAUT | Paris, 75 | 02.2024 - 09.2024
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers and provided outstanding customer service.
Education
High School Diploma
Marcet Football University | Barcelone | 09.2014 - 08.2019
High School Diploma
Collège La Nacelle | Corbeil-Essonnes | 09.2020 - 06.2024
Titre D'Architecte D'intérieur
Pennighen | Paris | 09.2025 - 07.2032
Skills
Adobe creative suite
Excellent communication
Project planning
Organization
Teamwork and collaboration
Conflict resolution
Work Preference
Work Type
Part TimeSeasonal Work
Location Preference
On-Site
Location:
Paris, France
Open to relocation:
No
Languages
Spanish
C2
Bilingual or Proficient
Catalan
C2
Bilingual or Proficient
French
C2
Bilingual or Proficient
English
B2
Upper intermediate
Certification
El C2 de Català, délivré par Generalitat de Catalunya
PSC1 (Prévention et Secours Civiques de niveau 1), délivré par AASC
PSE1 (Premiers Secours en équipe de niveau 1), délivré par FFSS
Plongeur de niveau 2, délivré par FFESSM
Adobe Certified Professionnal in Visual Design, délivré par Adobe
Architectural Associate / Job Captain at John Patrick Picard Architecture FirmArchitectural Associate / Job Captain at John Patrick Picard Architecture Firm