Tanguy Menard

• Conducted detailed diagnostics of end-user IT issues and delivered actionable recommendations to ensure timely and effective resolution.
• Managed portfolio of client accounts, building strong, long-term relationships and ensuring high levels of customer satisfaction and retention.
• Proactively proposed innovative technology solutions to help clients leverage emerging digital advancements and optimize business performance.
• Oversaw deployment and integration of new systems and software within client environments, ensuring seamless implementation and operational continuity.

• Represented company within professional networks, enhancing corporate visibility, brand awareness, and market positioning.
• Established strategic partnership with international consulting firm Cambridge Management Consulting to support business expansion initiatives.
• Led international business development initiatives to support local companies in expanding into global markets.

Senior Global Interconnection Strategy Manager EMEA (Edgio) (June 2022 – January 2025)

Carrier Relation Manager –EMEA (Edgecast / Verizon Media / Oath / Yahoo) (February 2015 – May 2022 )

• Expanded network peering capacity in EMEA from 800Gb to 42,000Gb over one decade.
• Negotiated with leading ISPs, cutting operational costs by 30% annually and enhancing network performance by 20%.
• Established collaborative partnerships in growth-focused markets alongside Legal and Finance departments.
• Lead network expansion decisions based on analytics. Built more than 10 new point of presence to serve EMEA ecosystem.
• Conducted global cost reduction and cost optimization project that save more than 800K USD yearly.
• Directed individual vendor contract negotiations, ensuring network capacity aligned with projected user growth, thereby preventing bottlenecks and securing 20% cost reduction in transit fees.
• Established new network Points of Presence in Africa and Gulf Countries, adding redundancy and lowering latency by 40ms for users in previously underserved regions.
• Forged strategic alliances with major global Tier 1 ISPs and Telco Operators, securing favorable peering agreements and expanding network reach into underserved markets; achieved 99.99% uptime SLAs.
• Managed assets integration and consolidated network connectivity after network merge of Limelight Network and Edgecast Network.
• Drove company cost optimization and reduction project on worldwide scale.
• Senior Global Interconnection Strategy Manager EMEA (Edgio) (June 2022 – January 2025)
• Carrier Relation Manager –EMEA (Edgecast / Verizon Media / Oath / Yahoo) (February 2015 – May 2022 )
• Enhanced competitive positioning by conducting in-depth industry analysis and identifying key trends.
• Mentored junior team members, providing guidance on best practices and professional development opportunities.
• Achieved strategic business growth by identifying market opportunities and implementing new initiatives.

• Designed and optimized internet network infrastructure for 6 countries in South-West Europe, improving traffic exchange efficiency by 25%.
• Directed 24/7 network configuration team for Internet platform, increasing network uptime by 30%.
• Streamlined operational processes, saving 15 hours/week and boosting service delivery metrics by 40%.
• Provided expert pre-sales technical support for IP networking and datacenter solutions, translating complex architectures into clear, business-aligned value propositions.
• Designed and presented end-to-end network and DC architectures (routing, peering, interconnection, redundancy models) tailored to customer requirements and SLA expectations.
• Collaborated closely with sales teams to qualify opportunities, respond to RFPs/RFIs, and deliver compelling technical proposals.
• Delivered customer workshops, technical presentations, and solution demos, effectively articulating differentiation in performance, resilience, and scalability.
• Advised clients on network optimization, interconnection strategies, and datacenter design (Tier III standards, redundancy models) to improve performance and reduce risk.
• Acted as a trusted advisor during the sales cycle, ensuring smooth transition from pre-sales to delivery and implementation teams.

• Developed and optimized network infrastructure for South-West Europe, reducing latency by 25% and increasing data throughput by 30%.
• Established strategic peering relationships, improving connectivity and reducing operational costs by 20%.
• Achieved significant cost savings by negotiating favorable contracts with suppliers for hardware purchases.
• Consistently delivered projects on time or ahead of schedule due to strong project management skills combined with excellent technical expertise.
• Optimized network performance through regular monitoring, troubleshooting, and upgrades.
• Managed vendor relationships to ensure timely delivery of products and services while maintaining high quality standards throughout all stages of procurement.

• Led a team providing 24/7 support and configuration on Cisco and Juniper platforms, achieving 30% increased network uptime.
• Reduced escalated support tickets by 40% and improved customer satisfaction with innovative troubleshooting techniques.
• Collaborated with cross-functional teams to integrate configuration management practices into daily operations.
• Developed comprehensive configuration management plans, providing clear guidance on procedures and responsibilities.

• Conducted complex IP projects, improving network performance metrics by 30% and achieving a 95% on-time delivery rate.
• Orchestrated a streamlined communication process and resolved the three biggest causes of client escalations, leading to a 15% increase in positive testimonials within six months.