MOHAMED ALSOLIMAN
Riyadh
Summary
To become a part of a dynamic group where I could further explore the skills and capabilities, which I gained in the whole academic career, and to serve in a challenging work environment and to gain equally vast opportunities of career development based upon achievements and results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor CRM department
The Saudi British Bank (SABB)
06.2021 - 03.2022
- Raising daily report and complaints
- Overseeing international transfers and solving any issue that could happen
- Ensuring the compliance with organizational policies by developing and maintaining respective processes and procedures
- Identifying integration points between modules and contacting other department's as necessary
Agent CCD
The Saudi British Bank (SABB)
02.2021 - 06.2021
- Improving customer satisfaction with the products and services by providing the best answers to customers
- Cross-functional knowledge on the integration of multiple systems
Client Relationship Manager
Modern digital applications (MDA)
09.2018 - 01.2019
- Handling client requests and meetings
- Coordinating with IT department and providing the needs and request for the clients
- Using communications skills to improve customer relationship
- Organizing customer relationship team and motivate them to reach the monthly target
- Coordinating with rest of the departments and to ensure customer satisfaction
Education
Master of Science - Banking And Finance
University of Sussex
United Kingdom09-2024
Bachelor of General Economics - Economics
King Saud University
Riyadh12-2018
Skills
- Proficient at using Oracle program
- Proficient at using Microsoft: Excel, Word, Power point
- Leadership
- Communication
- Coordination
- Problem Solving
- Organized
- Marketing Expert
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
Timeline
Supervisor CRM department
The Saudi British Bank (SABB)
06.2021 - 03.2022
Agent CCD
The Saudi British Bank (SABB)
02.2021 - 06.2021
Client Relationship Manager
Modern digital applications (MDA)
09.2018 - 01.2019
- [Name of Certification] [Issuing Organization] [Year Month]
Master of Science - Banking And Finance
University of Sussex
Bachelor of General Economics - Economics
King Saud University
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