Sylvie Delhaye
PERUWELZ
Summary
Dynamic leader with a proven track record, excelling in strategic planning and talent development. Spearheaded initiatives that reduced complaints by 50% and fostered a culture of food safety compliance. Experienced in crisis management, driving food safety and quality excellence across diverse teams.
Overview
32
32
years of professional experience
Work History
Vice President, Food Safety and Quality, EMENA McC
McCain Foods
Lille
10.2023 - Current
- Designed standardized Food Safety and Quality organization for EMENA region to enhance operational excellence across business channels (Food Service, Retail, QSR, Private Label, Intercompany)
- Hired, trained, and mentored staff members to build a skilled workforce.
- Executed comprehensive strategies aligned with organizational vision and goals.
- Oversaw corrective action plans addressing structural and departmental challenges.
- Ensured compliance with all relevant laws and regulations governing operational activities.
- Fostered a culture of food safety and quality collaboration across departments.
Head of Transformation Hub
Lutosa sa - McCain EMENA
Leuze-en-Hainaut
09.2022 - 10.2023
- Executed strategic transformation plans to enhance operational efficiency across departments.
- Facilitated workshops, aligning stakeholders with organizational change objectives.
- Managed project timelines and resources to ensure successful initiative execution.
- Maintained relationships with key stakeholders through regular communication and progress updates.
- Partnered with external vendors to leverage specialized expertise for transformation initiatives.
Quality Director
Lutosa - McCain EMENA
Leuze-en-Hainaut
07.2016 - 09.2022
- Designed and implemented a customized organizational structure to enhance Food Safety & Quality.
- Hired and developed new and existing team members to build a skilled workforce.
- Executed a comprehensive five-year strategic roadmap for organizational growth.
- Reduced complaints rate by 50% through effective quality initiatives.
- Reviewed, upgraded and digitalize Quality Management System to meet industry standards.
- Embedded Food Safety and Quality culture among 1,200 staff members to ensure compliance.
Quality and Regulatory Director
Godiva Chocolatier
Bruxelles
06.2011 - 06.2016
- Provide strategic and operational leadership on all aspects of Quality Management, Food Safety and Regulatory Affairs to Godiva EMEA business with a manufacturing location in Brussels, 10 contract manufacturers in 6 countries, pick&pack operation, warehousing and distribution through Godiva Boutiques, Travel retails and airlines.
- Lead development, implementation and monitoring of digitalized systems to provide continuous improvement in Quality Management and Food Safety Systems, Supply Base Quality Management (Suppliers, Comackers & Copackers), Regulatory Affairs, and development of Quality Leaders.
- Embedded Food Safety and Quality culture among 250 staff members to ensure compliance.
Supply Base Quality Manager - EMEA - Global Travel
Godiva Chocolatier
Bruxelles
11.2008 - 10.2011
- Developed and maintained Quality Management System for suppliers, co-mackers, co-packers, and external warehouses across Europe.
- Ensured excellence in ingredients and packaging, services delivered from co-mackers, co-packers, and logistics partners.
- Managed customer and consumer complaint resolutions for Godiva Europe.
- Monitored hygiene and pest control standards in Godiva stores throughout Europe.
Customer & Supplier Quality Manager
Baxter Healthcare
Lessines
05.2007 - 11.2008
- Oversaw Supplier Approval and Materials Qualification programs to ensure compliance with Quality and Regulatory standards.
- Led BioPharmaceuticals Post Market Quality initiatives to enhance product integrity.
- Managed QC processes in Packing and Receiving lab to uphold quality assurance protocols.
Quality Manager, Product Manager
Cosucra Groupe Warcoing SA
Warcoing
09.1993 - 04.2007
- Managed product range of inulin and fructo-oligosaccharides for food and baby food sectors.
- Implemented sustainable, digitalized quality system, achieving Dutch HACCP certification and robust control plans.
- Upgraded production standards to ensure compliance with baby food regulations.
- Facilitated blue-collar engagement and motivation to achieve operational goals.
Education
MBA - Global Leadership Development
Ivey Business School Executive Education
Toronto, Canada04-2022
Master of Science - Food Engineer
Faculté Universitaire Des Sciences Agronomiques
Gembloux, Belgium09-1993
Master of Science - Higher Education Aggregation
Faculté Universitaire Des Sciences Agronomiques
Gembloux Belgium09-1993
Skills
- Strategic thinking and planning
- Leadership and transformation
- Talent development and management
- Food safety compliance
- Crisis management
- Digitalization
Affiliations
- Mother of two children, 2000 and 2003
- Give a second life to old things (house, furniture, stairs, ...)
- Concerts, cinema, and theater
- Travel
Accomplishments
- 2012: Lady Godiva Team Award
- 2013: Lady Godiva Individual Award related to the value "Inspire"
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Dutch
Intermediate (B1)
B1
Timeline
Vice President, Food Safety and Quality, EMENA McC
McCain Foods
10.2023 - Current
Head of Transformation Hub
Lutosa sa - McCain EMENA
09.2022 - 10.2023
Quality Director
Lutosa - McCain EMENA
07.2016 - 09.2022
Quality and Regulatory Director
Godiva Chocolatier
06.2011 - 06.2016
Supply Base Quality Manager - EMEA - Global Travel
Godiva Chocolatier
11.2008 - 10.2011
Customer & Supplier Quality Manager
Baxter Healthcare
05.2007 - 11.2008
Quality Manager, Product Manager
Cosucra Groupe Warcoing SA
09.1993 - 04.2007
MBA - Global Leadership Development
Ivey Business School Executive Education
Master of Science - Food Engineer
Faculté Universitaire Des Sciences Agronomiques
Master of Science - Higher Education Aggregation
Faculté Universitaire Des Sciences Agronomiques