Sylvain Le Gal
Floor Supervisor And Server
Nice
Summary
Customer-focused Floor Supervisor - Server committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Bar Manager
Mercure Hotel
05.2025 - Current
Assistant Manager
Paul Bakery
03.2024 - 04.2025
Server
Hard Rock Cafe
09.2013 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Supervised food presentation and plating to enhance visual appeal.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Restaurant Supervisor
Le Saint Barth - Grill D´Attila
05.2009 - 10.2012
Server/Bartender
Le Saint Barth - Grill D´Attila
03.2008 - 05.2009
Children's Animator
Les Filous
06.2007 - 09.2007
Logistics Coordinator
Astra Zeneca
03.2005 - 11.2006
Server
Lekker
05.2004 - 10.2004
Production Operator
Kerry Food
04.2003 - 09.2003
Education
Organizations And Team Management
Ascencia Business School
Paris, France01-2024
Skills
Restaurant management
Food plating and presentation
Dynamic, friendly hostess
Team coordination
Sales expertise
Guest engagement
Food and beverage pairings
Front-of-house display creation
Performance improvement
Timeline
Bar Manager
Mercure Hotel
05.2025 - Current
Assistant Manager
Paul Bakery
03.2024 - 04.2025
Server
Hard Rock Cafe
09.2013 - 10.2023
Restaurant Supervisor
Le Saint Barth - Grill D´Attila
05.2009 - 10.2012
Server/Bartender
Le Saint Barth - Grill D´Attila
03.2008 - 05.2009
Children's Animator
Les Filous
06.2007 - 09.2007
Logistics Coordinator
Astra Zeneca
03.2005 - 11.2006
Server
Lekker
05.2004 - 10.2004
Production Operator
Kerry Food
04.2003 - 09.2003
Organizations And Team Management
Ascencia Business School
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