Syed Gardezi
Ipswich,Suffolk
Summary
Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Customer Service Assistance
EG ON THE MOVE
Ipswich, Suffolk
09.2024 - 04.2025
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Generate Sale leads and meet personal/customer service team sales target
- Identify and assess customer need to achieve satisfaction
- Provide accurate valid and complete information by using right methods/tools
- Generate Sale leads and meet personal/customer service team sales target
Night Concierge / Security Officer
Smart Security Guarding
Birmingham, West midland
10.2023 - 08.2024
- Company Overview: (Canvas the Old Fire Station)
- Managed reception and sorted incoming parcels efficiently for the site
- Conducted regular patrols, ensuring safety and identifying potential security risks
- Responded to incidents and emergencies, providing prompt resolution and guiding evacuations
- Delivered exceptional customer service, assisting tenants with inquiries and resolving issues
- Utilized CCTV systems for surveillance, monitoring threats and ensuring compliance with property regulations
- (Canvas the Old Fire Station)
Warehouse Operative
OCADO GROUP
Tamworth, Birmingham
10.2022 - 08.2023
- Inspected and organized items, ensuring accurate stock counts and proper routing for efficient warehouse operations
- Safely handled heavy items, maintaining physical fitness to meet productivity goals and comply with safety standards
- Accurately picked, packed, and processed orders while identifying and replacing damaged stock to minimize delays
Junior Planning Engineer
OSMANI CONSULTANT
02.2021 - 09.2022
- Company Overview: Motorway Project EPC
- Register, Procurement Register and Construction Register, Progress S-Curves, Resource Hist
- Monitor progress periodically and compare it with Baseline planning
- Coordinate with Contractors for progress updates and resources monitoring
- Produce project status reports and presentations to the senior management on project progress
- Motorway Project EPC
Education
MSC - Project Management
University of Law
BE - Mechanical Engineering
Mirpur University Of Science &Technology
Skills
- Teamwork
- Multitasking abilities
- Strong Work Ethic
- Communication skills
- Problem Solving skills
- Organizational skills
- Strong Interpersonal
- Customer service experience
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Certification
- Primavera 6 Professional Training NPS KSA, 2021
- Project Management Conference at NJHPP, 2019
- First Aid, 2022
- Volunteer Social Work
Personal Information
- Date of birth: 04/16/96
- Marital status: Single
Languages
English
Advanced
German
Beginner
Affiliations
- Reading Books,Travelling,Playing Football
Timeline
Customer Service Assistance
EG ON THE MOVE
09.2024 - 04.2025
Night Concierge / Security Officer
Smart Security Guarding
10.2023 - 08.2024
Warehouse Operative
OCADO GROUP
10.2022 - 08.2023
Junior Planning Engineer
OSMANI CONSULTANT
02.2021 - 09.2022
BE - Mechanical Engineering
Mirpur University Of Science &Technology
MSC - Project Management
University of Law
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