Swaantje Herlyn
Rastede
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
3
3
years of professional experience
Work History
Barista
mumbles café
Hanmer Springs
03.2024 - 07.2024
- Delivered high-quality coffee beverages while prioritizing customer satisfaction
Front of House
The Oyster Inn
Waiheke Island
08.2023 - 03.2024
- Successfully led own section within the restaurant environment by efficiently handling tasks including order processing, table service, and ensuring customer satisfaction.
Ski Lift Operator
Mount Washington Alpine Resort
Canada
12.2022 - 04.2023
- Supervised lift operations, prioritizing guest safety and providing exceptional customer service.
Sale Associate
Spirit of Christmas
Canada
04.2022 - 08.2022
- Provided cashier services and supported sales floor operations.
Housekeeping
"MVKK"
Wiefelstede
08.2021 - 03.2022
- Performed housekeeping duties including laundry, vacuuming, cleaning
Education
High School Diploma - sport, biology and geography
KGS Rastede
26180 Rastede, Germany07.2021
Skills
- Positive and professional
- Attention to detail
- Teamplayer
- Excellent communication
- Opening and closing duties
- Multitasking
- Strong Work Ethic
- High-volume dining
- Espresso machine operation
- Exceptional customer service
Languages
German
First Language
English
Advanced (C1)
C1
French
Beginner (A1)
A1
Timeline
Barista
mumbles café
03.2024 - 07.2024
Front of House
The Oyster Inn
08.2023 - 03.2024
Ski Lift Operator
Mount Washington Alpine Resort
12.2022 - 04.2023
Sale Associate
Spirit of Christmas
04.2022 - 08.2022
Housekeeping
"MVKK"
08.2021 - 03.2022
High School Diploma - sport, biology and geography
KGS Rastede
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