Susmita Nepali

Summary

Motivated and detail-oriented professional with strong skills in documentation, record keeping, and cash register operations. Adept at accurate money handling and working collaboratively in a team environment. Seeking a position in a dynamic retail setting where I can contribute to operational success and provide exceptional customer service.

Overview

years of professional experience

Work History

Beautician

Beauty salon

12.2023 - Current

Performed manicures and pedicures with precision and speed.
Maintained cleanliness of salon equipment and supplies.
Ensured customer satisfaction by providing quality services in a timely manner.
Developed strong relationships with clients through great customer service skills.
Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
Scheduled appointments for clients over the phone or online booking systems.

Customer Care Attendant

GCG international

Kathmandu

10.2021 - 07.2022

Greeted customers and provided customer service support.
Resolved customer issues promptly and professionally.

Education

BBA - Ecommerce

Ascencia Business School

Paris,France

07-2026

High School Diploma -

Gyanodaya Secondary School

Nepal

09-2021

Skills

Documentation and Record Keeping: Proficient in maintaining accurate records and documentation to ensure efficient operations
Teamwork: Strong ability to collaborate effectively with team members to achieve common goals

Cash Register Operations: Experienced in operating cash registers and processing transactions efficiently
Accurate Money Handling: Skilled in managing cash and ensuring accurate financial transactions

Languages

English

Advanced

French

Elementary

Hindi

Proficient

Nepali