Stéphanie Da Silva
Knutange
Profil professionnel
Banking professional with 16+ years of progressive experience within the same department, currently managing KYT and Client Support teams in a Corporate & Private Equity environment. Strong expertise in AML/CTF compliance, sanctions, fraud prevention, transaction monitoring, and operational risk control. Proven experience in team management, permanent supervision, quality assurance, and complaints handling.
Recognised for a high level of commitment and reliability, with a management style that fosters trust, cohesion, and operational stability in a regulated environment. Appreciated for providing clear operational guidance while supporting employee development and collective performance. Actively contributes to transformation and operational improvement initiatives, including the implementation of new tools and the optimisation of operational processes, bringing recognised expertise in needs analysis, workflow optimisation, and operational reliability.
Vue d'ensemble
19
19
years of professional experience
2
2
years of post-secondary education
Expérience
Manager - KYT & Client Support
Corporate & Private Equity Department- SG Luxembourg
Luxembourg
04.2024 - Current
- Manage KYT and Client Support teams within the Corporate & Private Equity Department, overseeing operational processing, transaction monitoring, and client servicing for Private Equity fund clients.
- Supervise end‑to‑end execution of client transactions, ensuring accuracy, timeliness, and compliance with internal procedures and regulatory requirements.
- Perform permanent supervision controls and quality assurance reviews across all activities within the team’s scope.
- Act as Complaints Manager, handling client complaints and ensuring timely investigation, resolution, and escalation in line with internal standards.
- Contribute to transformation initiatives, including process design, operational readiness, risk assessments, and updates to operational procedures.
- Lead team development through coaching, performance management, and continuous improvement initiatives.
- Oversee AML, CFT, sanctions screening, and fraud prevention activities within the team’s scope.
KYT Officer
Corporate & Private Equity Department- SG Luxembourg
Luxembourg
04.2020 - 04.2024
- Performed transaction monitoring and risk analysis to detect unusual or suspicious activity in line with AML/CTF, sanctions, and fraud prevention frameworks.
- Reviewed and analysed transactional flows, escalating potential risks in accordance with internal policies and regulatory requirements.
- Conducted investigations and documented findings to support compliance decision‑making and risk mitigation processes.
- Participated in the implementation of the Transaction Monitoring System (TMS), including testing, calibration, and production rollout.
- Contributed to strengthening operational controls in collaboration with Compliance and Operations teams.
Client Support Officer
Corporate & Private Equity Department- SG Luxembourg
Luxembourg
02.2010 - 04.2020
- Processed client-related transactions, including payments, trade execution, and operational requests across internal banking systems.
- Ensured timely and accurate processing while maintaining compliance with internal controls and procedures.
- Managed daily cash operations and resolved issues related to cash management and online banking platforms.
- Provided high-quality client support, ensuring responsiveness, reliability, and effective issue resolution.
- Built strong working relationships with internal and external stakeholders through consistent and professional service delivery.
Executive Assistant to Senior Management
Société Générale Securities Services
Luxembourg
01.2009 - 02.2010
- Supported senior management through agenda coordination, meeting organisation, and handling of internal and external communications.
- Prepared reports, presentations, and internal documentation for management committees and decision‑making forums.
- Managed administrative workflows, prioritised incoming requests, and ensured efficient coordination across departments.
Fund Administration assistant
Société Générale Securities Services
Luxembourg
01.2008 - 12.2008
- Supported the setup and implementation of new administrative processes related to the creation of new services within the Securities Services department.
- Assisted operational teams in their daily administrative activities, including documentation handling, data updates, and coordination of internal requests.
- Provided administrative support across teams, helping maintain accurate records and facilitating communication between operational stakeholders.
Project Assistant
Société Générale Securities Services
Luxembourg
08.2007 - 12.2007
- Supported project management activities, including budget tracking, supplier invoice processing, and administrative follow‑up.
- Assisted in the coordination and scheduling of project tasks, meetings, and deliverables across teams.
- Maintained project documentation, monitored deadlines, and ensured timely communication of updates to stakeholders.
- Provided administrative support to project teams, contributing to smooth execution and organisation of ongoing initiatives.
Formation
Bachelor's degree - History & Geography
Université Paul Verlaine
Metz 09.2006 - 08.2007
Preparatory Class for French Grandes Écoles -
Lycée Georges de la Tour
Metz 09.2004 - 08.2005
Compétences
CERTIFICATIONS
- Certified Anti-Money Laundering Specialist (CAMS)
- Certified Global Sanctions Specialist (CGSS)
- MiFID Supervision Certification
TECHNICAL SKILLS
- AML/CTF compliance, sanctions screening, fraud prevention
- Transaction monitoring and financial crime risk analysis
- Banking operations and client support for Private Equity fund clients
MANAGEMENT & INTERPERSONAL SKILLS
- Team management, coaching & performance development
- Stakeholder management (Compliance, Risk, Operations, Business)
- Permanent supervision & quality assurance
Language
French, Portuguese
First languages
English
Fluent
C1
Spanish
Intermediate
German
Basic knowledge
Chronologie
Manager - KYT & Client Support
Corporate & Private Equity Department- SG Luxembourg
04.2024 - Current
KYT Officer
Corporate & Private Equity Department- SG Luxembourg
04.2020 - 04.2024
Client Support Officer
Corporate & Private Equity Department- SG Luxembourg
02.2010 - 04.2020
Executive Assistant to Senior Management
Société Générale Securities Services
01.2009 - 02.2010
Fund Administration assistant
Société Générale Securities Services
01.2008 - 12.2008
Project Assistant
Société Générale Securities Services
08.2007 - 12.2007
Bachelor's degree - History & Geography
Université Paul Verlaine
09.2006 - 08.2007
Preparatory Class for French Grandes Écoles -
Lycée Georges de la Tour
09.2004 - 08.2005