Sthephenson THEODORE
Laval
Profil professionnel
Skilled professional offering several years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
Vue d'ensemble
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Expérience
Mailroom Supervisor
US Embassy
Port-au-Prince
2019.02 - 2026.02
- Checked incoming mail for proper sorting and dissemination to correct personnel.
- Operated mail processing equipment and manually sorted mail.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Operated mail room equipment or machines to perforate, stuff envelopes, or apply postage.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Guard Receptionist
US Embassy
Port-au-Prince
2017.10 - 2019.02
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Answered telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
- Conducted security checks over a specified area.
- Performed periodic checks of emergency call boxes and street lights to ensure proper functioning and reported malfunctions as required.
- Maintained proper paperwork to provide accurate incident records.
- Scheduled and confirmed appointments and meetings for management team.
- Sorted incoming mail and directed to correct personnel each day.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Senior Security Guard
US Embassy
Port-au-Prince
2010.03 - 2017.09
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Patrolled crowds during events to preserve order and promote security.
- Maintained high levels of alertness throughout shifts.
Formation
CAP (professional qualification) - It Technician
Ecole Professionnelle d`Haiti
Ave M.L. King(Pau-P/Haiti) 2001.10 - 2004.07
Compétences
- Policy enforcement
- Skilled in [software]
- Inter-office mail distribution
- Employee mentoring
Language
English
NATIVE LANGUAGE
English
Working proficiency
French
Basic knowledge
Projets réalisés
- Consistently maintained high customer satisfaction ratings.
- Cut illegal use of post office services through collaboration with law enforcement officials.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Informations complémentaires
- Musics
- Read
- Movies
- Travels
Certificats
- First Aid/CPR
- Receptionist
- Senior Guard
Chronologie
Mailroom Supervisor
US Embassy
2019.02 - 2026.02
Guard Receptionist
US Embassy
2017.10 - 2019.02
Senior Security Guard
US Embassy
2010.03 - 2017.09
CAP (professional qualification) - It Technician
Ecole Professionnelle d`Haiti
2001.10 - 2004.07