Steven Robinson
Falmouth,Cornwall
Summary
Organised and energetic individual with strong interpersonal, time management skills and communication skills (both verbal and written).
Experienced in strategic planning, budget management, problem-solving, report-writing, public speaking, group facilitation and training.
Proactive in maintaining high standards of service delivery.
Relates well and easily with people from all walks of life.
Experienced in conflict resolution.
Overview
34
34
years of professional experience
10
10
years of post-secondary education
Work history
Rector Of St Illogan Parish
Church of England
Illogan, Cornwall
06.2013 - 03.2023
- Led a parish of 3 church congregations and 15000 parishioners.
- Was responsible for the pastoral care and teaching of the parish.
- Officiated at special services such as weddings, funerals and baptisms.
- Supervised associate pastors and staff leading education, youth and pastoral care programmes.
- Coordinated and spearheaded programmes to increase church members' service to local community.
- Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
- Counselled congregants asking for spiritual guidance.
- Maintained open lines of communication with church members by writing content for church newsletters, bulletins and worship services.
- Built network of positive relationships with church members and local community.
- Took responsibility for parish safeguarding policies and procedures and safer recruitment.
- Set and managed the Parish budget.
- Oversaw the recruitment and supervision of the volunteer workforce.
- Built relationships with other voluntary organisations in the parish.
- Worked with the local primary and secondary schools, contributing to teaching and the life of the schools.
- Supervised and trained our curate and youth workers.
- Took on roles within Truro Diocese: an advisor to the Serious Cases Safeguarding Committee; facilitator of Action Learning Groups for curates; responsible for the providing ongoing support and training for Priests in positions of first responsibility; Member of the Truro Diocese International Links Committee; Assistant Diocesan Director of Ordinands.
- Was a key person in the development of the strategic Deanery Plan for North Carnmarth Deanery.
Curate of Perrazabuloe
Church of Engalnd
Perranporth, Cornwall
06.2010 - 06.2023
- Planning and leading services of worship
- Planning and leading youth work
- Participating in training as a new Priest.
- Taking funerals, weddings and baptisms.
- Organising and chairing meetings.
- Working in and with local primary and secondary schools.
Licensed Lay Minister
Church of England
Ramsgate, Kent
06.2005 - 06.2010
- Extended counsel and welfare support to those in spiritual need.
- Led congregation of 70 in inspiring worship services and prayer.
- Provided additional religious advice, counselling and prayers for members as needed.
- Officiated marriage vow renewals, funerals, christenings.
- Developed and grew the work with children and young people.
- Studied for a Masters Degree at Kings during this time.
- Undertook formation as an ordinand.
Financial Adviser
Halifax Equitable
St Albans, Hertfordshire
06.2000 - 06.2001
- Assisted clients with planning for and funding retirements using various types of investments.
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Leveraged customer service and consultative sales techniques to exceed sales benchmarks.
- Implemented diverse wealth management options to meet client investing objectives.
- Advised high net worth customers.
- Reviewed client accounts and plans regularly to determine necessary changes to optimise portfolios.
- Documented all client interactions and firm activity within client relationship management system.
- Complied with national financial requirements by studying and adhering to new and existing legislation.
- Kept abreast of new industry trends and monitored market performance to back up financial consulting.
Financial Adviser
Equitable Life Assurance Society
St Albans, Hertfordshire
06.1998 - 06.2000
- Assisted clients with planning for and funding retirements using various types of investments.
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Leveraged customer service and consultative sales techniques to exceed sales benchmarks.
- Implemented diverse wealth management options to meet client investing objectives.
- Advised high net worth customers.
- Reviewed client accounts and plans regularly to determine necessary changes to optimise portfolios.
- Documented all client interactions and firm activity within client relationship management system.
- Complied with national financial requirements by studying and adhering to new and existing legislation.
- Kept abreast of new industry trends and monitored market performance to back up financial consulting.
Head of the Education Welfare Service
Hertfordshire County Council
Hertford, Hertfordshire
06.1997 - 06.1998
- Assessed and evaluated school services, delivering improvement strategies to meet absence reduction targets.
- Supported staff and attendance officers in improving student outcomes and achievements through improved attendance.
- Identified and implemented innovative strategies for maintaining and growing school attendance.
- Maintained up-to-date knowledge of attendance, absence management and pupil registration laws to aid education of schools and families.
- Ensured thorough child safeguarding and welfare through diligent monitoring and risk assessments.
- Developed and championed accessible, practical solutions for recurring problems faced by service users.
- Maintained confidential case documentation in line with data protection regulations.
- Attended regular training and supervision workshops for improved service user support.
- Partnered with external support networks to deliver holistic client care.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Managed the service to a budget of circa £1M set by Hertfordshire County Council.
- Provided training for the 50+ staff team
- Kept detailed records of department spending and project progress.
- Trained employees on procedures and proper use of systems.
- Wrote reports on government and agency spending.
- Monitored employees and data entry to ensure top efficiency and accuracy.
- Engaged stakeholders with department activity through informative reports and presentations.
- Reviewed personal progress to identify opportunities for further training and growth.
- Planned and prioritised successfully to achieve busy workloads under pressure.
- Coached and mentored junior team members to uplift staff capabilities and competencies.
- Identified key project objectives and brainstormed solutions to achieve them.
- Recorded information in Word and Excel documents for reliable reference.
Senior Education Welfare Officer
Hertfordshire County Council
Hemel Hempstead, Hertfordshire
06.1995 - 06.1997
- Increased attendance and achievement by supervising and training a group of 8 Education Welfare Officers and administrative staff.
- Assessed and evaluated school services, offering improvement strategies to meet absence reduction targets.
- Ensured thorough child safeguarding and welfare through diligent monitoring and risk assessments.
- Maintained up-to-date knowledge of attendance, absence management and pupil registration laws to aid education of schools and families.
- Liaised with multi-disciplinary teams to aid pupil support and welfare.
- Participated in strategic planning for service development and delivery.
- Supported families, pupils and schools in addressing and improving attendance, enforcing relevant legislation as required.
- Supported staff and attendance officers in improving student outcomes and achievements through intervention.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Prepared reports for legal action and provided evidence in court.
- Maintained confidential case documentation in line with data protection regulations.
- Collaborated with officials to prepare required legal documentation for court proceedings.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
Child Protection Education Welfare Officer
Hertfordshire County Council
Hitchin, Hertfordshire
06.1992 - 06.1995
- Visited secondary and primary schools to monitor attendance levels.
- Worked with senior teaching staff to obtain referrals to struggling families.
- Participated in in-service training to develop skill set and understanding of the social issues surrounding non-attendance.
- Delivered training to schools on Child Protection (now known as Safeguarding).
- Liaised with external and internal professionals to provide holistic support.
- Collaborated with external support providers to maintain good care continuity.
- Prepared cases regarding non-attendance to go to court.
- Established and maintained working relationships with clients based on trust and non-judgement.
Education Welfare Officer
Hertfordshire County Council
Hitchin, Hertfordshire
09.1989 - 06.1992
- Identified and implemented innovative strategies for maintaining and growing school attendance.
- Increased attendance and achievement.
- Offered advice and guidance at school attendance and family meetings to reduce absences in line with department targets.
- Supported school staff staff in improving student outcomes and achievements through improved attendance.
- Collaborated with officials to prepare required legal documentation for court proceedings.
- Prepared reports for legal action and provided evidence in court.
- Assessed and evaluated school services, offering improvement strategies to meet absence reduction targets.
- Maintained up-to-date knowledge of attendance, absence management and pupil registration laws to aid education of schools and families.
- Attended regular training and supervision workshops for improved service user support.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Maintained confidential case documentation in line with data protection regulations.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Built positive, productive client relationships for enhanced social support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Created targeted support programmes based on client interviews and assessments.
Education
Master of Arts - Contemporary Ecclesiology
Kings College
London 09.2008 - 09.2010
Bachelor of Arts - Pastoral Studies
Oak Hill Theological College
London 09.2002 - 06.2005
Foundation in Business Administration - Business Administration
Open University
N/A 09.1996 - 06.1997
BEd Hons - Education
Roehampton Institute
London 09.1984 - 06.1989
Skills
- Emotional resilience
- Strong communicator
- Natural leader
- Excellent interpersonal skills
- Attentive listener
- Analytical thinking and problem-solving
- Organised and efficient
- Prioritisation
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Rector Of St Illogan Parish
Church of England
06.2013 - 03.2023
Curate of Perrazabuloe
Church of Engalnd
06.2010 - 06.2023
Master of Arts - Contemporary Ecclesiology
Kings College
09.2008 - 09.2010
Licensed Lay Minister
Church of England
06.2005 - 06.2010
Bachelor of Arts - Pastoral Studies
Oak Hill Theological College
09.2002 - 06.2005
Financial Adviser
Halifax Equitable
06.2000 - 06.2001
Financial Adviser
Equitable Life Assurance Society
06.1998 - 06.2000
Head of the Education Welfare Service
Hertfordshire County Council
06.1997 - 06.1998
Foundation in Business Administration - Business Administration
Open University
09.1996 - 06.1997
Senior Education Welfare Officer
Hertfordshire County Council
06.1995 - 06.1997
Child Protection Education Welfare Officer
Hertfordshire County Council
06.1992 - 06.1995
Education Welfare Officer
Hertfordshire County Council
09.1989 - 06.1992
BEd Hons - Education
Roehampton Institute
09.1984 - 06.1989
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