Stephenson Lavoile
Summary
Proactive individual with experience in coordinating logistics and enhancing guest experiences. Known for effective collaboration and incident management, ready to leverage expertise in safety and customer service to support organizational success.
Overview
3
3
Languages
1
1
Certification
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Security Officer
Hotel ibiss
02.2026 - 07.2026
- Monitored hotel premises, enhancing guest safety and security.
- Conducted regular inspections of property and facilities, ensuring compliance with safety regulations.
- Assisted guests with inquiries and provided directions within the hotel.
- Responded to emergencies, coordinating with local authorities to manage incidents effectively.
Waiter
Jardin d’aclimentation
03.2026 - 06.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area during shifts.
- Assisted guests with menu selections and food pairings.
- Processed orders accurately using point-of-sale system.
Event Management Staff Member
Foundation LVMH jardin d’aclimentation
Paris
07.2025 - 01.2026
- Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
- Assisted in setup and breakdown of event spaces, maintaining organization and efficiency.
- Managed vendor communication, fostering strong relationships for successful collaborations.
- Supported event registration processes, ensuring smooth check-in experiences for attendees.
- Monitored inventory supplies, maintaining adequate stock for event needs and operations.
- Provided on-site assistance during events, addressing attendee inquiries and concerns promptly.
- Participated in post-event evaluations, gathering feedback to improve future event planning.
Ticket Seller
Foundation LVMH
01.2025 - 05.2025
- Assisted customers with ticket purchases and event inquiries.
- Processed transactions using point-of-sale systems efficiently.
- Managed ticket inventory and ensured accurate availability listings.
- Provided outstanding customer service during high-traffic events.
Front Desk Receptionist
Pullman
08.2024 - 12.2024
- Greeted guests warmly and checked them into their rooms efficiently.
- Managed phone inquiries and directed calls to appropriate departments promptly.
- Coordinated reservations and maintained accurate booking records daily.
Waiter
Disney
06.2022 - 08.2024
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Handled guest inquiries and resolved issues promptly and professionally.
- Supported team members during peak hours to enhance service efficiency.
- Sanitized dining room chairs to ensure cleanliness for guests., tables, floors and other surfaces regularly.
Education
Associate of Applied Science - Tourism
CFA Stephenson
Paris 09.2020 - 07.2022
Baccalauréat - Hotel, Motel, And Restaurant Management
Lycee Antonine Careme
Fontainebleau 09.2018 - 07.2020
Tile Installation Certificate - Tile Installation
Lycée Pannevelle Provins
Provins 09.2016 - 07.2018
Skills
- Surveillance operations
- Safety compliance
- Incident reporting
- Crisis management
Languages
English
First Language
French
Intermediate (B1)
B1
Créole
Upper Intermediate (B2)
B2
Certification
- Certificate attitude professional tile installation
- Baccalauréat hotel restaurant management
- Associates degree science and tourism
Timeline
Waiter
Jardin d’aclimentation
03.2026 - 06.2026
Security Officer
Hotel ibiss
02.2026 - 07.2026
Event Management Staff Member
Foundation LVMH jardin d’aclimentation
07.2025 - 01.2026
Ticket Seller
Foundation LVMH
01.2025 - 05.2025
Front Desk Receptionist
Pullman
08.2024 - 12.2024
Waiter
Disney
06.2022 - 08.2024
Associate of Applied Science - Tourism
CFA Stephenson
09.2020 - 07.2022
Baccalauréat - Hotel, Motel, And Restaurant Management
Lycee Antonine Careme
09.2018 - 07.2020
Tile Installation Certificate - Tile Installation
Lycée Pannevelle Provins
09.2016 - 07.2018