Sai Subbiah Varadarajan
Burgess Hill
Summary
Dynamic Senior Engineer with extensive experience at Renault-Nissan, specializing in BOM, project management and technical specification writing. Achieved a 25% reduction in errors by leading a high-performing team of 6 members, demonstrating strong leadership capabilities and CATIA V5 knowledge. Committed to enhancing quality assurance processes and promoting collaborative success across projects.
Overview
14
14
years of professional experience
Work History
Parts Operative
Stellantis & you UK
Burgess Hill
07.2024 - Current
- Met or exceeded target for on-time customer shipments.
- Inspected finished products to verify conformity to quality standards.
- Followed up on emailed or web-submitted customer inquiries within standard response times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customer inquiries regarding store policies and procedures.
- Managed customer complaints and rectified issues to complete satisfaction.
- Greeted customers warmly and made them feel welcome.
Parts Advisor
Ancaster Group
Croydon
11.2022 - 07.2024
- Operated point of sales and parts lookup computer systems and used POS systems to receive payment or obtain credit authorization.
- Advising current Parts of various car Manufactures (Fiat-FCA, Hyundai, Nissan, Renault, PSA models and MG) for Mechanical workshops and Bodyshops across London
- Collaborated with other members of sales team to reach targets.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Managed the ordering process for out-of-stock items.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Inspected returned parts to determine if they were eligible for exchange or refund.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Reviewed body shop estimates, verified correctly identified parts and confirmed that pricing matched estimates supplied to customers.
Parts Advisor
Vale Autos
Acton
06.2022 - 10.2022
- Provided excellent services to customer with strong ability of Customer Service Skills
- Obtain orders from Customer with Vehicle Knowledge
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Advising current Parts of various car Manufactures (Ford, PSA models, Suzuki, KIA, Mazda, IVECO) for Mechanical workshops and Bodyshops across London
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Senior Engineer - Team Lead
RNTBCI - RENAULT NISSAN TECHNOLOGY & BUSINESS CENTRE INDIA PVT LTD
Chennai
04.2015 - 05.2022
- Liaised closely with cross-functional teams, including Engineering, procurement, manufacturing and build to validate Plans and BOM data
- Created accurate project specifications, documenting in technical manuals.
- Generated bill of materials lists based on designs created in CAD systems.
- Oversaw quality control processes during pre-production stages prior to mass production runs.
- Maintained an organized library of all approved SOP documents for easy access by staff members.
- Prepared documentation related to transition tasks such as SOPs, user manuals.
- Identified training needs and delivered appropriate training sessions.
- Coordinated with stakeholders to establish meeting objectives and themes.
- Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
- Designed internal control policies to improve audit scores.
- Developed and implemented strategies for team productivity improvement.
- Worked with cross-functional teams to achieve goals.
- Implemented changes to increase customer satisfaction levels.
- 25% Error Reduction setting for Yearly KPI
- The first team to be trained on electric vehicles in the RNTBCI.
Senior Designer
Satyam Venture Engineering Services
Chennai
09.2013 - 04.2015
- Company Overview: FORD Technology Services India Limited, part of the Global Manufacturing Division for Ford.
- Worked on virtual activities such as paint fixture design, paint tooling classification, and PLM tool.
- Passive role opportunity for Engineering Release in the Ford system (WERS), Worldwide Engineering Release System, and getting supplier details for bought-out parts (BOP parts).
- Experienced in creating illustrations for the Paint department and for QLS (Quality Leadership System) in vehicle assembly plants for Ford globally.
- Consolidate the required supplier quality indicators, and communicate them to the SQA Manager.
- Tools Used: TeamCenter 9.1, TeamCenter Vismockup, CATIA V5, Adobe Illustrator, and WERS.
- Repaired tools and improved tooling performance with skilled use of shop grinders and other tools.
- Compiled weekly and monthly reports for Service Strategy managers.
Executive
HCL Technologies Ltd
Bangalore
03.2013 - 09.2013
- Company Overview: Volvo Group.
- Indulged in the conversion of the complex product data, which is raw in nature, into easily readable forms.
- Created all new Parts Catalogue information for the projects, as requested by the customers.
- Involved in Part deviation fixing, Design Change Handling (DCN) & Release Component Parts Structure.
- Installation and maintenance, and indulged in PLM.
- Tools used: Corel Draw, 3D-Via Composer, and client-specified tools.
Parts Analyst
Clifford Thames India Services Pvt. Ltd
Chennai
01.2011 - 03.2013
- Company Overview: FORD Motors, India.
- Maintenance of existing product parts catalogues as a result of engineering or aftersales initiated actions for change.
- Managed work queues to ensure timely analysis and release of service parts, color parts, and kit parts into the global system.
- Involved with liaising with Manufacturing Process Engineering on sub-assembly build levels to ensure that production and service requirements can be met and supported with material.
- Responsibilities held for the procurement of parts for each vehicle feature code into PANDA.
- Review the engineering release of assemblies and components, and assign service part numbers for assigned commodities to support all new model vehicle programs and ongoing vehicle part changes, as appropriate.
- Analyze WERS (Engineering Release System), blueprints, CAD data, Bills of Material, Product Direction Letters, marketing information, and other reference materials to determine the most appropriate service part levels required for the vehicle repair.
- Process engineering change notices on a daily basis, and update the bill of materials based on change content.
- Rated as 'Top Achiever' during the CY 2011-2012.
Education
B.E - Mechanical Engineering
Shri AndalAlagar College of Engineering
Chennai, India01.2010
Higher Secondary Schooling -
Bharathiyar Matric Hr. Sec. School
Chennai, India01.2006
S.S.L.C -
Neelan Matriculation School
Chennai, India01.2004
Skills
- Good communication
- Technical specification writing
- Engineering drawings
- Illustration
- ERP (enterprise resource planning) software
- Bill of materials understanding
- CATIA V5 Knowledge
- Training and mentoring others
- Process control documentation
- Quality assurance
- Project management processes
Accomplishments
- The FIRST TEAM to be trained on Electric Vehicles in the RNTBCI - 2017
- Rated as 'Top Achiever' during the CY 2011-2012
- Documented Top 3 critical cases and resolved root cause analysis, which led to avoiding future impact
- Saved about 30 hours /Year by implementing Search Engine with all necesary Terminologies / CAD information for Projects.
- Saved about 25 hours / Month for a particular Project Deliverable - Ease of Cross Check.
Phone
+44, 07341203758
Languages
- English
- Tamil
References
Available upon request.
Hobbies and Interests
- Reading books
- Watching Cricket and surfing about players
- Long Driving
Visa
Skilled Worker Visa - Dependant
Leadership Experience
- Built productive, successful team using key training and development strategies
- Supervised team of 6 staff members
- Worked in Multiple Teams within organization (Body /Chassis & Electrical parts Catalogue)
Affiliations
Passionate about Cricket, Over the years before Social media Written many articles and different persepective for Game.
Timeline
Parts Operative
Stellantis & you UK
07.2024 - Current
Parts Advisor
Ancaster Group
11.2022 - 07.2024
Parts Advisor
Vale Autos
06.2022 - 10.2022
Senior Engineer - Team Lead
RNTBCI - RENAULT NISSAN TECHNOLOGY & BUSINESS CENTRE INDIA PVT LTD
04.2015 - 05.2022
Senior Designer
Satyam Venture Engineering Services
09.2013 - 04.2015
Executive
HCL Technologies Ltd
03.2013 - 09.2013
Parts Analyst
Clifford Thames India Services Pvt. Ltd
01.2011 - 03.2013
B.E - Mechanical Engineering
Shri AndalAlagar College of Engineering
Higher Secondary Schooling -
Bharathiyar Matric Hr. Sec. School
S.S.L.C -
Neelan Matriculation School
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