Hi, I’m
Srikanth GANTA
Bagnolet
Summary
To obtain a challenging position as a Salesforce Administrator where I can utilize my technical and analytical skills to provide effective solutions and contribute to the growth of the company. Certified Salesforce Administrator with 3 years of experience in implementing and managing Salesforce CRM solutions. Skilled in customizing Salesforce to meet business needs, configuring Flows, approval processes, creating reports and dashboards and User Support. Technically aware manages profiles, workflows and groups with ease. Organized employee maintains cloud, reports and dashboards for company and Stakeholders. Thoroughly updates, installs and configures Salesforce systems to boost performance.
Overview
4
years of professional experience
Work History
La PrairieParis
Salesforce Administrator
03.2023 - Current
Job overview
- Managed the Salesforce instance for the company, including customization, data management, security, and user support
- Created and maintained custom objects, fields, and validation rules to meet business requirements
- Configured Flows and approval processes to automate business processes and ensure data accuracy
- Developed reports and dashboards to provide real-time insights into sales performance and customer behavior
- Conducted user training sessions to ensure adoption and proper use of the Salesforce system
- Worked closely with cross-functional teams to integrate third-party applications and ensure data integrity across systems
- Also Provided level II user support for a custom application built on Experience Cloud
ACL GestionLe Blanc Mensil
Salesforce Administrator
06.2020 - 08.2022
Job overview
- Worked closely with the sales team to identify business needs and requirements for the Salesforce system
- Designed and implemented customizations to the Salesforce system to improve sales processes and increase efficiency
- Developed and maintained reports and dashboards to provide insights into sales performance and customer behavior
- Managed data integrity and performed data migrations from legacy systems to Salesforce
- Provided user support and training to ensure proper use and adoption of the Salesforce system
- Worked with third-party vendors to integrate applications and data sources into Salesforce.
FoodcheriParis
Salesforce Administrator
05.2019 - 04.2020
Job overview
- Executed role hierarchies, shared rules and recorded level permissions to provide shared access among different users.
- Implemented web-to-case and email-to-case functionalities to provide better customer support to customers.
- Created user groups and configured workflows and assignment rules to enable proper routing of leads to marketing members.
- Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas, reports and dashboards.
- Utilized Data Loader to import data from excel sheets into leads, accounts and contacts.
Education
EBS ParisParis
MBA from International Finance
10.2019
Adikavi Nannayya UniversityFoodcheriMensilRajamundry
Bachelor of Science from Computer Science And Commerce
08.2017
Salesforce Administrator Certification
Skills
- Salesforce customization and configuration
- Flows, Workflow, Process Builder and Approval process design
- Report and dashboard creation
- Data management and migration
- User support and training
- Third-party application integration
- Microsoft Office
References
References:
Available upon request.
Languages
Telugu, Hindi
First Language
English
Proficient
C2
French
Elementary
A2
Timeline
Salesforce Administrator
La Prairie
03.2023 - Current
Salesforce Administrator
ACL Gestion
06.2020 - 08.2022
Salesforce Administrator
Foodcheri
05.2019 - 04.2020
EBS Paris
MBA from International Finance
Adikavi Nannayya University
Bachelor of Science from Computer Science And Commerce
Salesforce Administrator Certification
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