Soukaina Essaadi
INEZGANE
Profil professionnel
As a shop seller, I have strong communication skills to assist customers, understand their needs, and provide excellent service. I am experienced in sales, product presentation, and inventory management to ensure smooth daily operations.
Vue d'ensemble
5
5
years of professional experience
2022
2022
years of post-secondary education
Expérience
Assistant Manager
GRANDI NAVI VELOCI (MSC)
ITALY
06.2025 - 09.2025
- Assisted in managing onboard retail operations, selling duty-free products such as perfumes, fashion items, branded merchandise, and candies. Supported daily sales activities, customer service, stock control, and cash handling. Participated in ship store sales operations while in port, ensuring proper setup and smooth customer flow. Assisted the Shop Manager in meeting sales targets and maintaining company standards.
Sales Assistant
ESPIT STAFF (MSC)
Agadir
11.2024 - 04.2025
- Worked as a shop seller on board MSC Cruises, specializing in luxury cosmetic products. Delivered outstanding customer service, achieved sales targets, and ensured a premium shopping experience. Managed inventory, maintained accurate stock levels, and prepared detailed daily sales reports.
Shop Assistant
AGADIR MARWA SHOP
Agadir
11.2020 - 08.2022
- - Responsible for meeting, greeting, and providing customers with exceptional level of service from the moment they enter the store.
- - On hand to answer any questions customers may have.
- - Demonstrating products to potential customers.
- - USING the store's IPAD to check computer pricing.
- - Maintaining the appearance of the store.
- - Providing alternatives and add-on sales to clients.
- - Keeping stock clean and presentable at all times.
- - Maintaining shop floor standards both at the front and back of house; looking out for shoplifters and quickly reporting to the security guard any suspicious activities.
Formation
High school degree -
letter
AGADIR 09.2017 - 07.2018
Diploma -
hospitality and tourism maritime
Compétences
- Strong customer service and communication skills
- Sales and persuasion skills
- Product knowledge and ability to give advice
- Friendly, polite, and professional attitude
- Ability to handle cash and card payments
- Good organization and attention to detail
- Ability to work in a team
- Time management skills
- Clean and well-presented appearance
- Ability to work under pressure
Personnalisé
- Swimming
- Learning new things as new language or different culture
- Reading
- Cinema
Language
Arabic
NATIVE LANGUAGE
English
Fluent
French
Intermediate
B1
Chronologie
Assistant Manager
GRANDI NAVI VELOCI (MSC)
06.2025 - 09.2025
Sales Assistant
ESPIT STAFF (MSC)
11.2024 - 04.2025
Shop Assistant
AGADIR MARWA SHOP
11.2020 - 08.2022
High school degree -
letter
09.2017 - 07.2018
Diploma -
hospitality and tourism maritime