Key Projects
- Automated Claims Data Exchange Platform — AXA / FMSAR
Contributed to the deployment of an automated platform for daily claims data exchange between AXA and FMSAR, covering claim opening and settlement files related to CID processes. Implemented MuleSoft and REST API integration flows to process FTP/SFTP files, including parsing, business rule validation, rejection management, automatic archiving, monitoring, reporting, and email notifications. Integrated document management services and Elasticsearch indexing to ensure document traceability and search capabilities.
- WEBSAM Customer Journey & Claims Settlement Automation
Contributed to the optimization of the WEBSAM insured customer journey through intelligent bank account details management and automated claims settlement validation. Implemented secure reuse of existing bank account details, validation and de-validation workflows, document indexing, business data validation, payment triggering, anomaly management, and follow-up notifications to streamline processing and reduce manual interventions.
- Centralized Fraud Case Management Platform
Contributed to the design and development of a centralized fraud case management platform for AXA Assurances Maroc, enabling the collection and centralization of fraud suspicions from WEBSAM, WEBEXPERT, and Rule Engine. Participated in the automation of the fraud case lifecycle, including case qualification, expert assignment via Salesforce or email notifications, status management, SLA monitoring, action traceability, dashboards, and management reports.
Technical Environment: Java/J2EE, Spring Boot, JSF PrimeFaces, MuleSoft, REST APIs, FTP/SFTP, Salesforce, Elasticsearch, Document Management System, SQL, Batch Processing, JasperReports, Tomcat, Agile Scrum.