Soufiane Tomassoni
Étudiant
Paris
Summary
Experienced student in International Business and Oriental Languages at INALCO with a passion for the luxury and fashion industry. Sales and customer service background, along with fluency in English, Spanish, and Russian. Eager to apply my skills to deliver outstanding customer experiences and contribute to Balenciaga's renowned brand image.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Barman
Café George V
Paris 8
10.2022 - 05.2023
- Prepared and served beverages while adhering to strict quality standards.
- Managed customer service during peak hours, maintaining a high level of customer satisfaction.
- Communicated fluently in English with international clients, ensuring a positive and personalized customer experience.
Vendeur
Sophie Sacs
Paris 6
06.2018 - 08.2018
- Welcomed and advised customers on in-store products, providing personalized recommendations to enhance their shopping experience.
- Managed inventory, processed sales, and organized displays to optimize product visibility and drive sales.
- Communicated in English with tourists, facilitating smooth transactions with non-French-speaking clients.
Stagiaire En Logistique
Global Eurologistics Trading S.A.
Aubervilliers 93300
05.2016 - 06.2016
- Managed international client relationships, primarily in Spanish, ensuring customer satisfaction and loyalty.
- Coordinated order processing and merchandise logistics, ensuring timely and accurate delivery.
- Assisted the logistics team in coordinating and optimizing operational workflows.
Education
Diplôme CILO - Commerce International et Langue Orientale
INALCO
PARIS 13 01.2024 - Current
Licence LLCER Russe - Russian Language, Literature, And Civilizations
INALCO
PARIS 13 01.2020 - 01.2024
Skills
- International Logistics Management
- Multilingual Communication
- Commercial Negotiation
- Client Support
- Marché Analysis
- Strategic Planning
- Order Management
- Effective Sales Techniques
Timeline
Diplôme CILO - Commerce International et Langue Orientale
INALCO
01.2024 - Current
Barman
Café George V
10.2022 - 05.2023
Licence LLCER Russe - Russian Language, Literature, And Civilizations
INALCO
01.2020 - 01.2024
Vendeur
Sophie Sacs
06.2018 - 08.2018
Stagiaire En Logistique
Global Eurologistics Trading S.A.
05.2016 - 06.2016
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