Solene Levrat
Summary
Results-oriented Event Opertations Manager offering over 60 events achievements from proposal to production with strong skills in project and events management, high levels of communication, organisation, and customer service.
Overview
2
2
years of professional experience
Work History
Event Operations Manager
French Institute
05.2022 - 07.2023
- Work on wide range of special events, including annual company-wide parties and business meetings, concerts, talks, books launches and festivals, birthday celebrations, and speaking engagements for community members.
- Managed all logistics of events planning, event booking, and event promotions increasing yearly sales by 150%.
- Liaised with clients to create bespoke quotations in line with their budget and to determine exact event requirements.
- Coordinated all events stakeholders such as caterers, cleaners, AV teams on delivery, timing and service.
Customer Service Advisor
Boden Head Office
09.2021 - 01.2022
- Contributed towards generating sales revenues over phone and email and advising on product selection.
- Boden handled up to 30 calls and 40 emails every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Trained new hires on customer service and register.
Legal Assistant
CCTC
01.2021 - 08.2021
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed more than 200 accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared for court hearings by organizing and summarising documents, preparing exhibits and reviewing evidence.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Education
Master of Arts - Event Design And Management
University of Westminster
Marylebone, London 10.2022
Master of Science - Economic Civil Law
Grenoble Alpes University
Saint-Martin-d'Heres10.2018
Skills
- Analytical and Critical Thinking
- Attention to Detail
- Local Business Relationships
- Managing Events Start to Finish
- Organization and Time Management
- Teamwork and Collaboration
Timeline
Event Operations Manager
French Institute
05.2022 - 07.2023
Customer Service Advisor
Boden Head Office
09.2021 - 01.2022
Legal Assistant
CCTC
01.2021 - 08.2021
Master of Arts - Event Design And Management
University of Westminster
Master of Science - Economic Civil Law
Grenoble Alpes University
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