Simone Makasso
Lyon,69
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Work-Study Program in Administrative Management
SAPAH
09.2023 - Current
- Enhanced office efficiency by streamlining document filing and organization systems.
- Assisted in project management for successful event planning and execution.
- Increased departmental collaboration with effective communication and teamwork strategies.
- Bolstered company image, creating engaging social media content and managing online presence.
- Contributed to a positive work environment through proactive problem-solving and adaptability under pressure.
- Developed comprehensive training materials to increase the skillset of new hires quickly and efficiently.
- Interacted with customers by phone, email, or in-person to provide information.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Hostess in a Senior Residence
Residence Les Hespérides
01.2023 - 05.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
Senior Caregiver
SAPAH
10.2017 - 05.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Improved patient health outcomes through diligent monitoring and timely intervention.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Developed strong rapport with patients and families, fostering trust and open communication.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Supported mobility needs of patients by assisting with transfers, ambulation, and positioning techniques.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Hotel Front Desk Receptionist
Best Western Hotel
03.2014 - 04.2015
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Assisted in increasing hotel occupancy rates through proficient handling of reservations and room assignments.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
Education
BACHELOR'S - Human Resources Management
Pigier
Lyon06.2024
Skills
- Interpersonal skills
- Microsoft Office Suite
- Multitasking capabilities
- Problem-solving abilities
- Adaptability and flexibility
- Analytical Mindset
- Writing and Editing
Hobbies
Crime investigation
Dance
Fitness
Spirituality
Timeline
Work-Study Program in Administrative Management
SAPAH
09.2023 - Current
Hostess in a Senior Residence
Residence Les Hespérides
01.2023 - 05.2023
Senior Caregiver
SAPAH
10.2017 - 05.2023
Hotel Front Desk Receptionist
Best Western Hotel
03.2014 - 04.2015
BACHELOR'S - Human Resources Management
Pigier
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