Sidi Naoufal BENROCHD
sales shopkeeper
Aubagne
Profil professionnel
An experienced sales area manager at Ikea, placing the customer at the center of the approach. I force myself to build a base of loyal customers while implementing a commercial strategy aimed at developing sales. Recognized for my managerial skills, I am driven by the professional development of my team. My organizational rigor, my responsiveness, and my flexibility allow me to ensure the conduct of simultaneous projects in order to develop sales.
Vue d'ensemble
16
16
years of professional experience
2
2
years of post-secondary education
Expérience
Shopkeeper Kitchen , workspace , Bathroom & B2B
IKEA
LA Valentine ( Marseille)
09.2022 - Actuel
- Inspire, motivate and engage my team to achieve objectives
- Implementation and follow-up of the commercial strategy
- Logistics parameters management: Inventory management and overstocks
- Sales place management:
- Annual Training Plan
- Schedule management
- Annual individual interviews
- Monthly meeting
- Management of productivity indicators
Shopkeeper Point conseil
IKEA
Perpignan, France
08.2021 - 09.2022
- Inspired, motivated, and committed with my team to achieve objectives
- Creates satisfied customers effectively and efficiently by using all available sales media to attract and encourage customers to buy more
- Respond to customer feedback
- Annual training plan
Deputy sales manager Showroom
IKEA
Casablanca ( Morocco), Morocco
01.2018 - 06.2021
- Lead and inspire my team to optimize and achieve an enjoyable, convenient, and successful buying and shopping experience that leads to increased sales and sustained long-term profitability
- Inspire, motivate, and engage my team to achieve objectives
- Create satisfied customers effectively and efficiently by using all available media and sales channels to attract and encourage more customers to visit more often and buy more
- This is achieved by optimizing sales priorities through sales activities and ensuring correct forecasts for the entire IKEA offering
- Encourage the team to take quick action on business opportunities
- React to customer feedback, competitive monitoring, and performance analysis
- Know the potential of the local market and work with my team and other functions to ensure the store is locally relevant across various sales channels
- Explain the objectives set, show direction, and give constructive feedback
- Delegate responsibilities to department managers
- Ensure competent and efficient teams and managers who inspire and empower each employee to recognize and understand their contribution
Group leader Self-Service & commercial activities
IKEA
Casablanca ( Morocco), Morocco
03.2015 - 12.2017
- Inspire, motivate and engage my team to achieve objectives
- Implementation and follow-up of the commercial strategy
- Logistics parameters management: Inventory management and overstocks
- Sales place management:
- Annual Training Plan
- Schedule management
- Annual individual interviews
- Weekly meeting
- Management of productivity indicators
Shopkeeper kitchen & Dining
IKEA
Arlon ( Belgique), Belgium
09.2013 - 02.2015
- Inspire, motivate and engage my team to achieve objectives
- Implementation and follow-up of the commercial strategy
- Logistics parameters management: Inventory management and overstocks
- Sales place management:
- Annual Training Plan
- Schedule management
- Annual individual interviews
- Monthly meeting
- Management of productivity indicators
Shopkeeper self–Service
IKEA
Arlon ( Belgique), Belgium
11.2011 - 08.2013
- Inspire, motivate and engage my team to achieve objectives
- Implementation and follow-up of the commercial strategy
- Logistics parameters management: Inventory management and overstocks
- Sales place management: Depletion follow-up Management
- Annual Training Plan
- Schedule management
- Annual individual interviews
- Weekly meeting
- Management of productivity indicators
Co-worker self-Service
IKEA
Arlon ( Belgique), Belgium
05.2008 - 10.2011
- Maximize sales and profitability by ensuring self-service is clean, tidy, fully stocked and products are properly labelled
- Ensure that the products are always in perfect condition and support the objectives set by my manager
- Proactively approach customers who seem to need help and advise them on the best solutions for their interiors in order to generate more sales
- Prepare self-service for stock replenishment
- Understand department action plans
Co-worker
Seat and Sofas
Messancy, Belgium
02.2007 - 04.2008
Formation
Leading Commercial agenda -
Delft
Baccaluareate - Experimenting Sciences
Takaddoum high school
Shopkeeper training
Delft 01.2017 -
Compétences
- Commercial strategy
- Leadership
- Sales techniques
- Collaborative work
- Time management and flexibility
- Organisation and rigour
- Coaching
- Management
- Stock management and control
- Autonomy and efficient team work
- Professional Development
Personnalisé
Âge: 37
Langues
French
Bilingue
Arabic
Bilingue
English
Opérationnel
Chronologie
Shopkeeper Kitchen , workspace , Bathroom & B2B
IKEA
09.2022 - Actuel
Shopkeeper Point conseil
IKEA
08.2021 - 09.2022
Deputy sales manager Showroom
IKEA
01.2018 - 06.2021
Shopkeeper training
01.2017 -
Group leader Self-Service & commercial activities
IKEA
03.2015 - 12.2017
Shopkeeper kitchen & Dining
IKEA
09.2013 - 02.2015
Shopkeeper self–Service
IKEA
11.2011 - 08.2013
Co-worker self-Service
IKEA
05.2008 - 10.2011
Co-worker
Seat and Sofas
02.2007 - 04.2008
Baccaluareate - Experimenting Sciences
Takaddoum high school
Leading Commercial agenda -
Delft
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