Service/Project Manager
Seasoned Project Manager with experience in executing complex projects within diverse industries. Proven ability to drive teams towards achieving project goals while adhering to timelines and budgets. Demonstrated strengths include strategic planning, risk management, and stakeholder communication. Past work has resulted in successful project completion, improved efficiency, and significant cost savings. As a self-motivated leader, I encourage and motivate my team to be more efficient, which contributes to the growth of the entity. I strive to fulfill my commitments as per agreed timelines. I believe in continuous learning, which I regularly practice for constant self-improvement.
Responsibility:
Develop the necessary documentation for the various processes (mapping, organizational chart, procedures, job descriptions, posters, etc.).
✔Raise awareness and train the team in the expected quality of service
Ensure quality control upon receipt (import) and delivery of jewelry businesses, etc.
✔Develop overall plans for the various stocks.
Check the availability of the goods, and tag rate tags for each item.
Ensure the flow management of overall teamwork. Checking on sales and service at the store.
✔Supervise and monitor customer order deliveries (Business Management)
✔Assist and verify the preparation slips when preparing customer orders (Check theoretical and physical stock discrepancies)
✔Ensure proper central warehouse management (INPUT & OUTPUT) with real-time digital traceability
✔Choose the location and ensure product availability.
✔Ensure the appropriate storage method based on the nature of the items.
✔People management.
Resposibilityor taking the orders from Clints.
✔. Checking food availability for the day.
✔Responsible for checking the orders in the system as well as direct.
✔Responsible for checking hygiene inside the restaurant.
✔Responsibility handles the cafe bar.
✔Responsible for checking the tables to make sure that customers are satisfied.
✔Responsibility for cash counter.
Handling and Training new team members end-to-end process
✔Responsible for 3 different cities in Karnataka/India called Bangalore, Mangalore, and Shimoga.
✔Responsible for handling a team size of 30 people.
✔Responsible for visiting the banks to make sure that complete the team target.
✔Responsible for agent's salary checks/attendance of the team.
✔Responsible for handling calls, visiting the team, and Clearing the problems if any.
✔Responsible for training new team members.
✔Responsible for making everyday sales Reports and delivering them to the concerned department.
Responsible for attending the team meeting every month.
✔Ensure flow management of overall teamwork. checking on sales and service at the store.
✔Raise awareness and train the team in expected quality of service and product knlowdge.
✔Ensure flow management of overall teamwork. checking on sales and service at the store.
✔Supervise and monitor customer order deliveries (Business Management)
✔Handling and Training new team members end-to-end process.
✔Responsible for making everyday sales Reports and delivering them to the concerned high-level department.
✔Responsible for attending the team meeting every day.
✔insure that reach target with out fail with the team.
✔Responsible for operations department end-to end.
✔ Responsible for fee collection.
✔Coordinating with Professors, Students, and Parents.
✔Attending meetings, giving updates to the principal regarding the improvement of the college.
✔Handling events of collage.
BestVirtualOfficeHeadAwardinBajajAllianz(Oct2018). 3-Time Best Store Manager Award in Airtel (2016–2017)
3 Times Best Store Manager Award in Airtel (2016–2017).
2 Times Best Store Manager - League of Record Breakers Award in Airtel (Nov 2015), Data Champ Award in Vodafone (2012–2013)
Data Champ Award in Vodafone (2012–2013).
QualityChampInternationalAuditAwardforBestServicinginVodafone(2012–2013).