Shri Ram Rajjanwal
Lyon
Summary
Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team player adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Further
On Boarded clients for customer services activities| Interacted with operations & team for requirement understanding and filed the needs of client.| Preparation of MIS Report, Dashboard to help measure performance and portray records to Managements | Handling escalation as per the escalation procedure and also ensured deliveries and checks for safety and securities are met for clients | Conducted and participate Training, allocation & Mentoring teams on regularly & providing feedback on their performance to improve development opportunities & motivated Team members|
Overview
14
14
years of professional experience
Work History
Sous Chef, Server
Shifumi Bistro
02.2022 - 08.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Marketing Executive
Alkem Laboratories
04.2010 - 08.2016
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
Waiter Staff Member, Kitchen Helper
Hoppiness Beer and Food
03.2012 - 02.2014
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Junior Pharmacy Assistant
Government Hospital
04.2009 - 01.2010
- Boosted customer loyalty with personalized attention, remembering repeat patients and forming genuine connections to enhance their pharmacy experience.
- Reduced wait times for customers by efficiently managing prescription pickup lines through effective multitasking abilities.
- Collaborated with healthcare professionals to ensure optimal patient care, facilitating seamless coordination between providers and the pharmacy team.
- Provided exceptional customer service during high-traffic periods while maintaining accuracy in prescription filling processes.
Education
Certified Information System Auditor - Management Information Systems
ISACA
USA12.2023
High School Diploma -
Diploma in Pharmacy
M.M.U. Mullana, Haryana04.2009
Skills
- Operations management
- Customer service
- Team Collaboration
- Customer-Oriented
- Executive Support
- Ordering and Requisitions
- Safe Food Handling
Languages
English
Advanced
C1
Hindi
Proficient
C2
Punjabi
Bilingual or Proficient (C2)
Urdu
Intermediate (B1)
French
Beginner (A1)
Relevant skills
- High adaptability
- Teamwork oriented
- Written and spoken communication
- Time management
Volunteer work
Work as a team force to aware the people against drug addiction and spread the information related person to person and their families.
Interests
- swimming
- Travelling
- Meet new people and communities
- Art and culture
Timeline
Sous Chef, Server
Shifumi Bistro
02.2022 - 08.2023
Waiter Staff Member, Kitchen Helper
Hoppiness Beer and Food
03.2012 - 02.2014
Marketing Executive
Alkem Laboratories
04.2010 - 08.2016
Junior Pharmacy Assistant
Government Hospital
04.2009 - 01.2010
Certified Information System Auditor - Management Information Systems
ISACA
High School Diploma -
Diploma in Pharmacy
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