Summary
Work History
Education
Skills
Languages
Timeline
Generic

Shaimaa Ghonaim

Jeddah

Summary

Dynamic professional with a proven track record at Diana Medical Company, excelling in customer service and problem-solving. Demonstrated ability to enhance patient care and support team collaboration. Skilled in managing medication schedules and improving health outcomes, showcasing a friendly, positive attitude and a commitment to excellence.

Work History

Secretary

Contraction Salah Ghonaim for Establishment
04.2022 - 01.2025
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.

Assisted With Administrative Tasks and Scheduling

Diana Medical Company
05.2014 - 01.2016
  • Managed medication administration schedules, helping residents maintain their prescribed regimens for better health outcomes.
  • Facilitated communication between administrators, healthcare providers, family members, and other stakeholders involved in each resident''s care plan development process.
  • Maintained accurate records of residents'' health conditions, medications, and progress, ensuring timely communication with medical staff.
  • Monitored vital signs regularly as part of routine check-ups for early detection of any changes in resident health status.

Receptionist

Light Clinic
03.2007 - 03.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Sales Assistant

Al-Khaleej Insurance Company
01.2006 - 01.2007

Education

High School Diploma -

High School
Jeddah

Computer And Information Sciences

Saudi Institute Women
Jeddah
01-2003

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Secretary

Contraction Salah Ghonaim for Establishment
04.2022 - 01.2025

Assisted With Administrative Tasks and Scheduling

Diana Medical Company
05.2014 - 01.2016

Receptionist

Light Clinic
03.2007 - 03.2013

Sales Assistant

Al-Khaleej Insurance Company
01.2006 - 01.2007

High School Diploma -

High School

Computer And Information Sciences

Saudi Institute Women

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Shaimaa Ghonaim