Shailesh Kahar
Lyon
Summary
Experienced professional with a strong background in claims management, business process optimization, and strategic consulting. Proven track record in driving operational efficiency, enhancing team performance, and implementing innovative solutions to achieve significant cost savings. Currently pursuing an MBA in International Business to further expand expertise in global business strategies.
Overview
6
6
years of professional experience
Work History
Restaurant Manager (Internship)
Deb's Bistro
04.2024 - 08.2024
- Oversee daily operation to ensure efficiency, productivity and quality service.
- Successfully led the development and launch of new menu items coordination with kitchen and marketing team.
- Enhance customer satisfaction by implementing service improvements, responding to feedbacks, and ensuring a high standards of service.
- Analyzed sales and performance data to identify trends, make informed decisions and implement strategies for improvement.
Claims Specialist
Marsh McLennan
03.2022 - 09.2023
- Spearheaded change management initiatives in a pilot process, resulting in the streamlining of the process within 3 months
- Implemented performance metrics, driving a 30% increase in team performance
- Delivered technical support to the accounts handling team, coordinating with Lloyd's, LIRMA, and ILU market stakeholders using applications such as Brokasure 64, Xchanging, and Marsh Fusion
- Identified and resolved process inefficiencies in high-value settlements, resulting in multi-million dollar savings for the company.
Senior Associate
Accenture
03.2019 - 03.2022
- Collaborated on process improvement initiatives, resulting in a 20% reduction in claims processing time
- As a recovery specialist, handling complex claims end to end by co-ordinating with multiple parties like insurance companies in UK, solicitors and rent a car company
- Consistently recovered over £500K monthly from responsible parties on behalf of Royal & Sun Alliance Insurance Company.
AR Associate Trainee
Gebbs Healthcare Solutions
05.2018 - 01.2019
- Handled analysis of medical allowance disapprovals, identifying root causes and resolving more than 40 cases each day
- Assisted in implementing new protocols, resulting in a 15% improvement in claims accuracy
- Fostered strong relationships with insurance partners through regular engagement.
Education
MBA in International Business -
Mbway Management and Business School
Master's of Commerce in Advance Accounting -
Mulund College of Commerce
Skills
- Microsoft Office
- Data Analysis
- Customer Relationship Management
- Communication
- Business Process Optimization
- Key Accounts Management
- Project Management
- Financial Management
- Power BI
- Strategic Consulting
- Claims Handling
- Supply chain management
Languages
Hindi
English
French
Projects
- Aquasalus (France), 03/2024 - 08/2024, Developed an innovative product that ensures timely medication intake and enhances user convenience.
- Financial forecasting for Revol (France), 02/2024 - 07/2024, Utilising financial tool to forecast their investment in Indian market.
Timeline
Restaurant Manager (Internship)
Deb's Bistro
04.2024 - 08.2024
Claims Specialist
Marsh McLennan
03.2022 - 09.2023
Senior Associate
Accenture
03.2019 - 03.2022
AR Associate Trainee
Gebbs Healthcare Solutions
05.2018 - 01.2019
MBA in International Business -
Mbway Management and Business School
Master's of Commerce in Advance Accounting -
Mulund College of Commerce
Similar Profiles
Bryce ElseyBryce Elsey
Logistics Manager at Deb's GourmetLogistics Manager at Deb's Gourmet
Britttany ShidlerBritttany Shidler
Cleaner at Deb's Cleaning ServiceCleaner at Deb's Cleaning Service
Courtney ShawCourtney Shaw
Assistant Manager at Deb's One Stop ShopAssistant Manager at Deb's One Stop Shop